At a Glance
- Tasks: Manage sales for top strategic customers in shipping and logistics.
- Company: Join CMA CGM, a global leader in shipping and logistics.
- Benefits: Enjoy competitive salary, generous leave, and private healthcare.
- Other info: Embrace personal growth and a supportive, diverse workplace culture.
- Why this job: Make an impact in a fast-paced environment with global opportunities.
- Qualifications: Sales experience in shipping or logistics and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
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CMA CGM | ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
YOUR ROLE
The primary accountability for this position is to manage sales activities relating to our top strategic IFF (International Freight Forwarders) customers, with the main goal of increasing volume and revenue in accordance to our UK commercial strategy and objectives, whilst delivering a best in class service to our customers.
WHAT YOU'LL BE DOING | MAIN RESPONSIBILITIES
- Identify the commercial market opportunities within your dedicated market (IFF's), creating leads and planning & facilitating customer meetings to maximise opportunities
- Identify opportunities to support delivery of agreed commercial trade budgets
- Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA...)
- Work with Sales Support teams to ensure customer pricing requests are delivered effectively and in a timely manner
- Relay other requests from customers to Customer Care team as required, ensuring our service levels remain as high as possible
- Develop overall market share/turnover in accordance to commercial strategy
- Management of customer credit facilities
- Ensure all customer interactions are recorded in CRM
- Update Agency Trade Manager with Market rates / Information as required
- Update commercial data and customer feedback in CRM
WHAT ARE WE LOOKING FOR | KNOWLEDGE, SKILLS AND EXPERIENCE
- Extensive Sales and Account Management experience, preferably with demonstrable experience of working with key accounts / strategic customers within the Shipping or broader Logistics industries.
- Excellent communication skills, with the ability to communicate effectively and confidently at all levels, both internally and externally
- Excellent interpersonal skills, able to build rapport and effective working relationships with customers and key stakeholders
- Strong personal resilience and organisational skills, with the ability to manage multiple priorities and tight deadlines in a fast‑paced environment
- Excellent analytical skills, able to work confidently with data with a high attention to detail
- Flexibility to travel as required - this is a national role with regular travel across the UK. Full UK driving licence.
WHAT DO WE OFFER?
Not only do we offer a competitive salary, we also offer a generous benefits package including:
- 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
- Discretionary annual bonus
- Car allowance
- Enhanced pension scheme up to 15% total contribution
- Life assurance x4
- Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
- Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
- Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
- Hybrid Working
- Cycle to work scheme/ Season ticket loans
- Enhanced policies including Maternity & Paternity
- Employee recognition awards
- Considerable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
Excellence Exemplarity Imagination Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
Come along on CMA CGM's adventure!
Global Key Account Manager – Shipping & Logistics in Liverpool employer: CMA CGM
CMA CGM is an exceptional employer, offering a dynamic work environment that fosters personal and professional growth within the shipping and logistics sector. With a commitment to employee well-being, the company provides a generous benefits package, including enhanced pension contributions, private healthcare, and opportunities for development across its global network. Located in Marseille, employees enjoy a vibrant culture that values diversity and innovation, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Key Account Manager – Shipping & Logistics in Liverpool
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local shipping and logistics events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching CMA CGM's services and recent innovations. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with key accounts and how you’ve driven sales in the past. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Key Account Manager – Shipping & Logistics in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Key Account Manager role. Highlight your sales and account management experience, especially in shipping or logistics. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to CMA CGM's mission. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at CMA CGM
✨Know Your Market
Before the interview, dive deep into the shipping and logistics industry. Understand current trends, challenges, and opportunities, especially related to International Freight Forwarders. This knowledge will help you speak confidently about how you can contribute to CMA CGM's goals.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales and account management successes. Be ready to discuss how you've increased revenue or improved customer relationships, as this role is all about managing key accounts effectively.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication skills are crucial for this position, consider doing mock interviews with a friend or using video tools to refine your delivery and ensure you come across as personable and professional.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you use data to inform your decisions. Think of examples where your analytical skills led to successful outcomes in previous roles. This will show that you can handle the analytical demands of the job while keeping an eye on the bigger picture.
