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- Tasks: Support Accounts Receivable for UK and Ireland, maximising cash collection.
- Company: Join CMA CGM, a global leader in shipping and logistics.
- Benefits: Enjoy 25 days leave, private healthcare, and a hybrid working model.
- Why this job: Be part of a team that drives innovation in shipping and logistics.
- Qualifications: Experience in finance roles and strong communication skills required.
- Other info: Opportunities for personal and professional growth across 160 countries.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
THE ROLE
To support the efficient running of the Accounts Receivable function for the UK and Ireland Agencies, whilst also working closely with the Shared Service Centre in India and Estonia, liaising with Head Office and local management to maximize cash collection for the Group.
MAIN RESPONSIBILITIES
- Co-ordinating the escalation of bad debt accounts with Solicitors/Shared Service Centre Tallin Customer services and senior management.
- Assist in the escalation process from Shared Service Centre Tallin team, including attending weekly/bi-weekly and monthly meetings, advise on any actions required and follow ups to be taken for escalated customers.
- Ensuring compliance with the company’s credit policies.
- Co-ordinating with sales and management the Credit agreement reviews sent via the credit management team every six months.
- Communicating effectively with other areas and levels of the business (Sales and Operations), in line with the escalation matrix.
- Responsible for urgent/special case escalation from Shared Service Centre Tallin team.
- Provide additional information requested by banks (OFAC/Compliance).
- Liaise with Sales and Operations to help reduce disputes.
- Assist the Shared Service Centre India team with unapplied cash queries.
- Other ad hoc duties to assist the Finance Transactions Manager.
- Support Accounts Payable.
KPIS/MEASURES/LIMITS OF AUTHORITY FOR ROLE
- Keep the Finance Transactions Manager informed of ongoing issues and escalations for appropriate action to be implemented.
- Keep all sales and customer staff (internal and external) up to date with relevant information.
- To maintain an appropriate level of contact with GBS team, Head Office and Customers.
- Improved payment patterns and overdue percentage performance against agreed targets.
KEY COMPETENCIES & QUALIFICATIONS SKILLS & EXPERIENCE
- Able to work accurately and efficiently whilst adhering to deadlines.
- Ability to remain calm under pressure.
- Flexible - able to cover all aspects of the Accounts Receivable/Payables activities.
- Team player - able to adapt and work with different teams in the UK and overseas.
- Able to remain motivated to complete the task and to build both internal and external relationships to maximize cash collection.
- Must be able to work on their own initiative and be responsive/adaptive to changes in priorities that may occur.
- Good, confident telephone manner.
- Good time management.
- Ability to maintain resilience when dealing with different situations and tasks.
PRACTICAL & TECHNICAL KNOWLEDGE
- Previous experience of using GetPaid.
- Previous Experience of Lisa/Sage.
- Previous experience of using Excel.
- Some Shipping Knowledge Preferable.
- Good working commercial knowledge of all aspects of the Agency business.
QUALIFICATIONS
- ICM qualified is preferable, or studying towards a relevant qualification.
HEALTH & SAFETY
Responsibility for ensuring that local Health and Safety policies and procedures are followed in order to ensure own safety and the safety of others.
BENEFITS AND COMPENSATION
- 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave.
- Discretionary annual bonus.
- Enhanced pension scheme up to 15% total contribution.
- Life assurance x4.
- Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter.
- Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme.
- Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille.
- Hybrid Working.
- Cycle to work scheme/ Season ticket loans.
- Enhanced policies including Maternity & Paternity.
- Employee recognition awards.
- Considerable scope for personal and professional growth through the CMA CGM Academy.
CMA CGM Group is proud to define itself as a family business built on strong human values: Excellence, Exemplarity, Imagination, Boldness.
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
JOIN US AND DISCOVER A WORLD OF OPPORTUNITIES!
Accounts Receivable Coordinator in Liverpool employer: CMA CGM
Contact Detail:
CMA CGM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching CMA CGM and its values. Understand their commitment to sustainability and how your role as an Accounts Receivable Coordinator fits into that vision. Show them you're not just looking for a job, but a place where you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role. Highlight your experience with cash collection and teamwork, and don’t forget to mention your adaptability under pressure – it’s key for this position!
✨Tip Number 4
Apply through our website for a smoother process. Make sure to keep track of your application ID so you can easily follow up. We want to see your enthusiasm and commitment right from the start!
We think you need these skills to ace Accounts Receivable Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Receivable Coordinator role. Highlight relevant experience and skills that match the job description, like your ability to work under pressure and manage time effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with CMA CGM's values. Don’t forget to mention your enthusiasm for the shipping and logistics industry!
Showcase Your Technical Skills: Since the role mentions specific software like GetPaid and Excel, make sure to highlight your proficiency in these tools. If you have any experience with Lisa/Sage, definitely include that too!
Apply Through Our Website: We encourage you to apply through our career portal. It’s super easy! Just remember to note down the Job Requisition ID number so you can track your application. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CMA CGM
✨Know Your Numbers
As an Accounts Receivable Coordinator, you'll be dealing with financial data daily. Brush up on your knowledge of key metrics like cash collection rates and overdue percentages. Be ready to discuss how you've improved these figures in past roles.
✨Showcase Your Team Spirit
This role requires collaboration with various teams, including sales and operations. Prepare examples of how you've successfully worked with different departments to resolve issues or improve processes. Highlight your adaptability and communication skills.
✨Familiarise Yourself with Tools
Since previous experience with software like GetPaid and Excel is preferred, make sure you can talk confidently about your proficiency with these tools. If you have any specific achievements using them, share those during the interview.
✨Demonstrate Problem-Solving Skills
You'll need to handle disputes and bad debt escalations. Think of situations where you've successfully navigated challenges in accounts receivable or similar roles. Be prepared to explain your thought process and the outcomes of your actions.