At a Glance
- Tasks: Lead IT support for 500+ users and ensure smooth service delivery.
- Company: CMA CGM, a global leader in shipping and logistics.
- Benefits: Competitive salary, hybrid work model, and great employee perks.
- Other info: Opportunity for career growth in a thriving industry.
- Why this job: Join a dynamic team and enhance your IT skills in a supportive environment.
- Qualifications: Experience in business IT and knowledge of Microsoft systems required.
The predicted salary is between 35000 - 45000 € per year.
CMA CGM in Liverpool is looking for an IT Support Specialist to manage daily IT activities for the UK team.
Key responsibilities include:
- Providing second-line IT support for over 500 users
- Ensuring effective service delivery
- Assisting with daily infrastructure monitoring
Candidates should have experience in a business IT environment and knowledge of Microsoft systems including Windows 11 and Server 2019/2022.
The role offers competitive salary, hybrid working, and various employee benefits.
IT Support Team Lead - Hybrid UK & Ireland employer: CMA CGM
CMA CGM in Liverpool is an excellent employer, offering a dynamic work culture that values collaboration and innovation. With competitive salaries, hybrid working options, and a strong focus on employee growth through training and development opportunities, we empower our team to thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a forward-thinking company that prioritises your professional journey and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Team Lead - Hybrid UK & Ireland
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at CMA CGM or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft systems, especially Windows 11 and Server 2019/2022. We want you to shine when they ask about your second-line support experience!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of specific examples where you’ve tackled IT issues effectively. We all know that IT support is about keeping things running smoothly, so let them see how you can do just that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take on challenges in the IT world.
We think you need these skills to ace IT Support Team Lead - Hybrid UK & Ireland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a business IT environment, especially with Microsoft systems like Windows 11 and Server 2019/2022. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Team Lead position. Share your passion for IT support and how you can contribute to effective service delivery for our users.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT challenges in the past. We love candidates who can demonstrate their ability to provide second-line support and ensure smooth operations for users, so let us know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CMA CGM
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft systems, especially Windows 11 and Server 2019/2022. Be ready to discuss how you've used these systems in previous roles and any troubleshooting experiences you've had.
✨Showcase Your Support Skills
Prepare examples of how you've provided second-line IT support in the past. Think about specific challenges you faced and how you resolved them, as this will demonstrate your problem-solving abilities and customer service skills.
✨Understand the Company Culture
Research CMA CGM and their values. Understanding their approach to IT support and service delivery will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the company culture and work environment are right for you.
