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For Companies At a Glance
- Tasks: Lead dynamic operations and ensure top-notch service delivery for our customers.
- Company: Join CEVA Logistics, a top global logistics provider with a vibrant culture.
- Benefits: Enjoy competitive salary, bonuses, private medical, and fantastic employee perks.
- Why this job: Shape the future of logistics while growing your career in a supportive environment.
- Qualifications: Experience in managing large operations and strong leadership skills required.
- Other info: Opportunities for personal growth and a culture that values innovation.
The predicted salary is between 36000 - 60000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
YOUR ROLE
Our large multi-user operation based in Daventry DIRFT has an exciting opportunity for a dynamic and forward-thinking Contract Manager, where you will be responsible for all aspects of service delivery and operational management, maintaining close working partnership with customers, operational leadership teams and CEVA colleagues to develop the contract offering and underpin contract success. This amazing role will see you working in collaboration with leaders across the site where you will focus on operational performance and customer service excellence, ensuring efficient service delivery to guarantee customer satisfaction for a dedicated customer portfolio.
WHAT ARE YOU GOING TO DO?
Reporting into the Senior General Manager, you will lead diverse operations where you will form a management team that creates, sustains, and embeds a culture of employee engagement, high performance, continuous improvement, and succession planning where you will generate coaching, training, and development opportunities. With a focus on operational efficiencies, you will drive outstanding customer service excellence, championing health, safety, and quality activities across the operation, leading and implementing cost save initiatives through effective LEAN and financial KPI targets. You will form excellent customer relationships through exemplary service delivery acting as the main point of contact for all operational performance activities investigating problematic issues or failures, where you will implement solutions and protective measures to mitigate future risk. You will take ownership of all monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs, metrics and overall performance ensuring activities are in line with operational and contractual budgetary targets. In addition, you will collaborate with senior management to support in new commercial opportunities, projects and value-added solutions with a focus on organic growth, site development and the maximization of revenue. You will support in creating, defining, and deploying operational strategies in alignment with product line objectives and participate in wider project support as and when required.
WHAT ARE WE LOOKING FOR?
To be successful in your application you will have proven experience of managing large, multi-contract warehousing operations with a high level of client interface, ideally within a fast-paced 3PL operation.
- Proven contract management experience.
- Knowledge of the retail and consumer or FMCG industry.
- Experienced in creating a high-performing team.
- Excellent coaching, mentoring and leadership skills.
- Strong commercial and business acumen skills.
- Significant client facing experience with the ability to build strong working relationships.
- Natural negotiation, influencing and problem-solving skills.
- Excellent communication skills.
- Strong data analysis skills capable of creating and understanding statistical reports.
- Skilled in driving innovation, change and continuous improvement initiatives.
This amazing role comes with a competitive salary, company car or car allowance, bonus, private medical and much more! So, why not apply today to join our amazing Contract Logistics team.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Contract Manager in Daventry employer: CMA CGM
Contact Detail:
CMA CGM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work at CEVA. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching CEVA's values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission to shape the future of global logistics.
✨Tip Number 3
Practice your negotiation skills! As a Contract Manager, you'll need to showcase your ability to build strong relationships and solve problems. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our amazing team at CEVA.
We think you need these skills to ace Contract Manager in Daventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing large, multi-contract operations and any relevant achievements that showcase your skills in client relations and operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for CEVA Logistics. Mention your passion for logistics and how your background aligns with our mission to shape the future of global logistics.
Showcase Your Leadership Skills: Since this role involves leading diverse teams, be sure to highlight your coaching and mentoring experiences. Share specific examples of how you've built high-performing teams and driven continuous improvement in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our amazing company culture there!
How to prepare for a job interview at CMA CGM
✨Know Your Contracts Inside Out
As a Contract Manager, you'll need to demonstrate your understanding of contract management principles. Brush up on your knowledge of the retail and FMCG industries, and be ready to discuss how you've successfully managed contracts in the past. This will show that you can handle the responsibilities of the role.
✨Showcase Your Leadership Skills
CEVA Logistics values strong leadership, so prepare examples of how you've built high-performing teams. Think about specific instances where you've coached or mentored team members, and be ready to explain how you fostered a culture of engagement and continuous improvement.
✨Prepare for Client-Facing Scenarios
Since this role involves significant client interaction, practice discussing how you've built strong relationships with clients in previous roles. Be prepared to share examples of how you've navigated challenges and implemented solutions to ensure customer satisfaction.
✨Demonstrate Your Data Analysis Skills
You'll need to create and understand statistical reports, so brush up on your data analysis skills. Be ready to discuss how you've used data to drive operational efficiencies and improve service delivery in your past roles. This will highlight your ability to make informed decisions based on metrics.