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- Tasks: Lead and manage non-productive functions in a dynamic technical services team.
- Company: Join CEVA Logistics, a top global logistics provider with a focus on innovation.
- Benefits: Enjoy competitive pay, holiday buy scheme, pension, and discounts on various brands.
- Why this job: Shape the future of logistics while growing your career in a supportive environment.
- Qualifications: Experience in team leadership and operational processes, with strong analytical skills.
- Other info: Diverse and inclusive workplace committed to your professional growth.
The predicted salary is between 40000 - 50000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
YOUR ROLE
We are recruiting a Technical Non Production Manager to lead and manage all non productive functions within our Technical Services operation. This role plays a critical part in ensuring the smooth, compliant, and efficient running of the technical department, supporting both internal teams and client service delivery. You will take ownership of key operational support areas including parts, warranty, arrivals and de fleets, transporter diary management, stock control, reporting, and data management. Alongside this, you will lead, develop, and performance manage a dedicated non productive team, ensuring service levels, quality, and accuracy are consistently achieved.
WHAT ARE YOU GOING TO DO?
- Lead and manage all non-productive technical functions, supporting the wider technical operation
- Ensure services are delivered in line with client contracts and service level agreements
- Manage and control work in progress (WIP) across internal teams, third-party suppliers, and off-site dealer services
- Take ownership of the parts department, including P&L accountability, stock control, returns, and departmental development
- Manage warranty processes in line with OEM requirements, including claims, submissions, returns, and P&L
- Oversee arrivals and de-fleet processes in line with all client requirements
- Lead and support damage claims, from accident through to transit damage resolution
- Produce and present KPI and SLA reporting for internal and external stakeholders
- Maintain daily operating controls to support revenue trending, planning, and resource management
- Recruit, manage, review, and develop the non-productive team
- Drive system improvements and automation to reduce administration, improve billing accuracy, and enhance margin visibility
- Ensure compliance with Health & Safety, ISO9001 standards, and environmental policies, supporting progression toward ISO14001
- Manage First Aiders and Fire Marshals within the technical department and support HR processes including performance reviews and attendance management
WHAT ARE WE LOOKING FOR?
To be successful in your application you will be a structured and analytical people leader with experience working in fast paced environments. You will be confident managing data, systems, and operational processes, with a strong focus on accuracy, service quality, and continuous improvement.
- Full UK driving license (no more than 6 penalty points)
- Proven experience leading a team in an operational environment
- Experience using management systems to plan, flow, and invoice service products
- Experience within the automotive or motor trade
- Excellent communication and stakeholder management skills
- Strong analytical skills with experience producing and interpreting reports.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Workshop Manager in Banbury employer: CMA CGM
Contact Detail:
CMA CGM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA. A friendly chat can open doors that a CV can't.
✨Tip Number 2
Prepare for interviews by researching CEVA's values and recent projects. Show us you’re not just another candidate but someone who truly gets what we’re about.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Workshop Manager in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your experience in managing teams and operational processes, especially in fast-paced environments. We want to see how your skills align with our mission at CEVA Logistics!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved service quality or driven system improvements in previous roles. This will help us see the impact you can bring to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and how you embody our 'Dare to Grow' philosophy. Let us know why you’re excited about the opportunity to join CEVA Logistics.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CMA CGM
✨Know the Company Inside Out
Before your interview, take some time to research CEVA Logistics. Understand their global supply chain solutions, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll need to demonstrate your ability to lead and manage teams. Prepare examples from your past experiences where you've successfully led a team, managed operational processes, or improved service quality. Be ready to discuss how you can apply these skills at CEVA.
✨Be Data Savvy
Since the role involves managing data and reporting, brush up on your analytical skills. Be prepared to discuss how you've used management systems in previous roles to improve efficiency or accuracy. Highlight any specific tools or software you're familiar with that could benefit CEVA.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and CEVA's future plans. This shows that you're not just interested in the job, but also in how you can contribute to the company's success and grow within it.