Transport Planner in Middlesbrough

CCIS (CMA CGM Inland Services) is a subsidiary of the CMA CGM Group, dedicated to the development of land transport solutions. It offers complete and integrated logistics solutions with high added value, adapted to the specific needs of its customers throughout their supply chain: storage, picking, kitting, processing of packaged goods, post-manufacturing and loading and unloading.

YOUR ROLE

To provide critical support to all Transport operations, ensuring transport operations and services are delivered in the most cost effective way, tipping and reloading where possible. Planning traffic with our own fleet to ensure smooth services at all times. Ensure all jobs are costed and that internal systems are regularly and accurately updated and maintained.

WHAT YOU WILL BE DOING | MAIN RESPONSIBILITIES

• Ensure all jobs covered as cost effectively as possible.
• Planning contract vehicles and updating rating sheets for work done.
• Advise and resolve any issues required to tip or load work working with other teams and offices.
• Check all imports have left quay and exports booked and container numbers updated.
• Advise rates as required for multidrop and resolve rate issues.
• Maintain out of hours contact.
• Ensure all additional costs are reported to relevant department.
• Assist on other ports as and when required to cover holidays and sickness.
• Liaise with customer services regarding missing references/late runners/demurrage.
• Source empties for Exports and return depots for Imports.
• Send paperwork to haulier if required.
• Deal with TOPS and personal emails.

How do we measure success?

• All work rated on day of dispatch.
• All additional costs captured within 24 hours.
• Resolve all invoice/rate queries in a timely manner.
• Allocation of work to hauliers by agreed deadlines.

WHAT DO WE NEED FROM YOU? | KNOWLEDGE, SKILLS AND EXPERIENCE:

• Experience within the Transport industry preferred.
• High levels of resilience, with the ability to work effectively in a fast-paced environment.
• Able to work as part of team and on own initiative.
• Excellent communication skills, with the ability to build effective working relationships with all stakeholders, both internally and externally.
• Excellent attention to detail.
• Flexibility to work out of hours as required.
• Proficient use of MS Office applications including Outlook and Excel.
• Good understanding of port systems and road haulage.
• Good geographical knowledge of the UK.
• Experience with TOPS and Destin8 desirable (internal systems).

WHAT DO WE OFFER?

Not only do we offer a competitive salary, we also offer a generous benefits package including:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave.
• Discretionary annual bonus.
• Enhanced pension scheme up to 15% total contribution.
• Life assurance x4.
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter.
• Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme.
• Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille.
• Cycle to work scheme/ Season ticket loans.
• Enhanced policies including Maternity & Paternity.
• Employee recognition awards.
• Considerable scope for personal and professional growth through the CMA CGM Academy.

CMA CGM Group is proud to define itself as a family business built on strong human values: Excellence, Exemplarity, Imagination, Boldness. CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.