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- Tasks: Support the Sales Team by providing excellent customer service and managing competitive quotations.
- Company: Join CMA CGM, a global leader in shipping and logistics with a commitment to sustainability.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a generous pension scheme.
- Why this job: Be part of a dynamic team that drives innovation and customer satisfaction in a fast-paced environment.
- Qualifications: Experience in sales coordination and strong communication skills are essential.
- Other info: Opportunities for personal growth and development across 160 countries.
The predicted salary is between 30000 - 42000 £ per year.
CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. Committed to the energy transition in shipping, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
As our Sales Coordinator, you will work closely with the Sales Team Leader and Account Manager, ensuring a comprehensive and effective all-round Sales service is provided to Customers. You will be a trusted point of contact for customers, providing competitive rate quotations and managing existing agreements while supporting the identification and development of new business opportunities.
Key Responsibilities:
- Ensure that customer requirements are met in a professional and timely manner.
- Build effective working relationships with internal stakeholders and customers.
- Ensure information within internal systems and CRM is entered and maintained accurately.
- Provide regular commentary of business relating to assigned customer accounts.
- Liaise closely with Trade teams to secure competitive pricing.
- Analyse statistical data to identify opportunities for new business.
- Support ongoing review of processes and procedures.
- Support resolution of customer complaints.
Knowledge, Skills and Experience:
- Experience in a Sales / Sales Coordination environment.
- Excellent Customer Service skills.
- Strong analytical skills.
- Excellent communication skills.
- A resilient approach to manage multiple priorities.
- A natural problem solver.
- Competent Microsoft Office Skills.
We offer a competitive salary and a generous benefits package including:
- 25 days annual leave (plus public holidays).
- Discretionary annual bonus.
- Enhanced pension scheme up to 15% total contribution.
- Life assurance x4.
- Private healthcare (BUPA) and dental plan.
- Local and global development opportunities.
- Hybrid Working.
- Employee recognition awards.
CMA CGM Group is proud to define itself as a family business built on strong human values. We respect, support and value diversity in all forms and are committed to equal opportunities for all our employees.
Sales Support in Liverpool employer: CMA CGM (UK) Shipping Limited
Contact Detail:
CMA CGM (UK) Shipping Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Liverpool
✨Tip Number 1
Get to know the company inside out! Research CMA CGM's values, recent news, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in Sales Support. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales coordination and customer service. Think about how you can demonstrate your problem-solving skills and ability to build relationships, as these are key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on the job portal for any updates or new opportunities that might pop up.
We think you need these skills to ace Sales Support in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support role. Highlight relevant experience and skills that match the job description, like customer service and sales coordination. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the shipping and logistics industry and how your background makes you a great fit for CMA CGM. Keep it engaging and personal – we love a good story!
Show Off Your Analytical Skills: Since the role involves spotting trends and identifying business opportunities, make sure to showcase any analytical skills or experiences in your application. We’re keen to see how you’ve used data to drive results in the past!
Apply Through Our Website: Don’t forget to apply through our career portal! It’s the best way to ensure your application gets to us directly. Plus, make a note of the Job Requisition ID number so you can easily track your application progress.
How to prepare for a job interview at CMA CGM (UK) Shipping Limited
✨Know Your Stuff
Before the interview, make sure you understand CMA CGM's services and values. Familiarise yourself with their shipping and logistics solutions, especially how they aim for Net Zero Carbon by 2050. This knowledge will help you connect your skills to their mission.
✨Show Off Your Customer Service Skills
As a Sales Support role is all about building relationships, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight your proactive approach and problem-solving abilities to demonstrate that you're the right fit for their customer-centric culture.
✨Be Data Savvy
Since the role involves analysing statistical data to identify business opportunities, brush up on your analytical skills. Be prepared to discuss how you've used data in previous roles to drive sales or improve processes. This will show that you can contribute to their growth effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, the tools they use, and how success is measured in the Sales Support role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.