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For Companies At a Glance
- Tasks: Manage and support the UK VM Ware Server Infrastructure and cloud environment.
- Company: Join CMA CGM, a global leader in shipping and logistics with a commitment to innovation.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a generous pension scheme.
- Why this job: Be part of a team driving energy transition and innovative logistics solutions.
- Qualifications: Degree level education or IT qualification with server support experience.
- Other info: Opportunities for travel within the UK and Europe, plus excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
CMA CGM is a global leader in shipping and logistics, serving more than 420 ports around the world. The company is committed to the energy transition in shipping and aims to become Net Zero Carbon by 2050.
YOUR ROLE
Proactively configure and administrate the UK VM Ware Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and escalate faults accordingly and ensure that SLAs and KPIs are adhered to. Provide L2 / L3 support and technical guidance to the UK IT support team. This role will also assist with cloud computing, making it a great opportunity for someone with AWS Cloud skills or a desire to progress their IT skills into cloud computing. The UK IT team is part of a larger Europe Regional IT team who help govern and assist other countries in the region. This role may require occasional travel within the UK and Europe.
RESPONSIBILITIES
- Build and maintain servers in a virtual environment.
- Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments.
- Support and maintain the cloud environment for application servers.
- Pro-actively monitor and administrate the server infrastructure and virtual environment.
- Manage and support Active Directory environment for the UK & Ireland.
- Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies.
- Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing.
- Provide technical guidance & support to IT projects.
- Support and maintain the DR / Backup Infrastructure, including daily checks and test DR processes.
- Adhere to corporate IT security standards.
KEY PERFORMANCE INDICATORS
- Provide a working production environment with minimal downtime.
- Produce proper and thorough documentation.
- Conform to Head Office and Local Blueprints & Standards.
- Provide timely and effective technical support of servers, infrastructure, hardware, and software.
- Ensure redundancy and resilience for the server infrastructure environment.
- Ensure the backup infrastructure is working, reliable, and effective.
PROFILE AND REQUIRED SKILLS
- Microsoft Windows Server 2019 / 2022.
- VM Ware environments.
- NAS storage environments.
- Knowledge of cloud computing (AWS / Azure).
- Active Directory / DNS / DHCP etc.
- Knowledge of Veeam backup solution – desirable.
- Ability to work effectively both as part of a team and independently.
PRACTICAL AND TECHNICAL KNOWLEDGE
- Microsoft Windows operating systems.
- Active Directory / DNS / DHCP etc.
- Virtual environments (VMWare and Hyper V).
- AWS cloud computing advantageous.
- Knowledge of backup / snapshot technologies.
- Aptitude for troubleshooting.
- Proactively drives innovation and stays ahead of emerging technologies.
QUALIFICATIONS
- Educated to degree level / IT qualification or equivalent.
- Server support experience in a networked IT environment accepted.
- Microsoft and/or VMware Certification – desirable.
- AWS Certification - desirable.
WHAT DO WE OFFER?
We offer a competitive salary and a generous benefits package including:
- 25 days annual leave (plus public holidays) increasing with length of service plus an additional day over the Christmas period and the opportunity to buy/sell annual leave.
- Discretionary annual bonus.
- Enhanced pension scheme up to 15% total contribution.
- Life assurance x4.
- Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme.
- Hybrid working.
- Cycle to work scheme/Season ticket loans.
- Enhanced policies including maternity & paternity.
- Employee recognition awards.
CMA CGM Group is proud to define itself as a family business built on strong human values: Excellence, Exemplarity, Imagination, and Boldness. CMA CGM respects, supports, and values diversity in all forms and is committed to equal opportunities for all employees.
Infrastructure Engineer (UK&I) in Liverpool employer: CMA CGM (UK) Shipping Limited
Contact Detail:
CMA CGM (UK) Shipping Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer (UK&I) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups or webinars, and connect with CMA CGM employees on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research CMA CGM's values and recent projects, especially around their commitment to sustainability and cloud computing. Tailor your answers to show how you can contribute to their mission.
✨Tip Number 3
Show off your skills! If you’ve got experience with VMware, AWS, or Active Directory, be ready to discuss specific examples of how you've used these technologies to solve problems or improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CMA CGM family!
We think you need these skills to ace Infrastructure Engineer (UK&I) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with VM Ware, cloud computing, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: In your application, don’t forget to showcase your technical skills, especially in Microsoft Windows Server, Active Directory, and cloud environments. We’re keen to see how you can bring your expertise to our infrastructure!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at CMA CGM (UK) Shipping Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server, VM Ware environments, and cloud computing, especially AWS. Be ready to discuss specific projects or experiences where you've used these technologies, as this will show your practical understanding.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled server issues or provided L2/L3 support in the past. Highlight your troubleshooting process and how you prioritised tasks to meet SLAs and KPIs. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Emphasise Team Collaboration
Since this role involves working with both the UK IT team and the wider Europe Regional IT team, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where teamwork led to successful project outcomes or improved processes.
✨Be Ready for Cloud Conversations
Given the emphasis on cloud computing in this role, prepare to discuss your experience with cloud technologies. If you're keen to learn more about AWS or Azure, express that enthusiasm and any steps you've taken to expand your knowledge in this area.