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- Tasks: Manage sales activities and build relationships with customers across the North of England.
- Company: CMA CGM is a global leader in shipping and logistics, committed to innovation and sustainability.
- Benefits: Enjoy 25 days annual leave, private healthcare, hybrid working, and a generous pension scheme.
- Why this job: Join a dynamic team focused on growth, customer relationships, and making a social impact.
- Qualifications: Experience in sales or account management, strong communication skills, and a valid UK driver's licence required.
- Other info: Opportunities for personal growth and development through CMA CGM Academy.
The predicted salary is between 36000 - 60000 £ per year.
CMA CGM is a global leader in shipping and logistics, serving more than 420 ports around the world. The CMA CGM Group is committed to the energy transition in shipping and aims to become Net Zero Carbon by 2050.
As our External Sales Account Manager, your primary accountability will be the development and overall management of Sales activities for a defined customer segment, predominantly across the North of England. You will proactively identify and establish relationships with prospective new customers while managing and developing relationships with existing customers.
Key Responsibilities:
- Establish strong working relationships with new and existing customers, ensuring regular and proactive contact.
- Contribute to establishing and executing Commercial action plans in accordance with overall Commercial and business strategies.
- Proactively identify and pursue new business leads, collaborating with internal stakeholders as required.
- Establish effective working relationships with key internal stakeholders to ensure timely processing of customer requests.
- Ensure information within internal systems and CRM is entered and maintained accurately.
- Provide regular commentary of business relating to assigned customer accounts.
- Analyse statistical data, identifying opportunities to develop new business.
- Support ongoing review of processes and procedures, contributing to process improvement initiatives.
This is a Regional external sales position, with an expectation of regular travel across your dedicated region, and occasional national travel as required.
Knowledge, Skills and Experience:
- Demonstrable experience in an external Sales / Account Management environment (Shipping and Logistics sector experience would be advantageous).
- Strong business development skills with the confidence to identify and pursue new leads.
- Excellent Customer Service skills with the ability to build rapport.
- Strong analytical skills with the ability to spot trends and identify new business opportunities.
- Excellent communication skills with experience of building effective relationships.
- A resilient approach, able to manage multiple priorities and meet tight deadlines.
- Flexibility in your approach to respond positively to differing customer requirements.
- A natural problem solver with the ability to identify root causes and resolve issues.
- Competent Microsoft Office Skills.
- Valid UK drivers licence due to extensive travel requirements.
What We Offer:
- Competitive salary and generous benefits package including 25 days annual leave.
- Discretionary annual bonus and car allowance.
- Enhanced pension scheme and private healthcare.
- Commitment to promoting awareness of Mental Health.
- Local and global development opportunities across 160 countries.
- Hybrid Working and enhanced policies including Maternity & Paternity.
- Employee recognition awards and considerable scope for personal and professional growth.
CMA CGM respects, supports and values diversity in all forms and is committed to equal opportunities for all employees.
External Sales Account Manager in Liverpool employer: CMA CGM (UK) Shipping Limited
Contact Detail:
CMA CGM (UK) Shipping Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Sales Account Manager in Liverpool
✨Tip Number 1
Familiarise yourself with CMA CGM's services and recent innovations in shipping and logistics. Understanding their unique offerings will help you tailor your conversations and demonstrate how you can add value to their customer relationships.
✨Tip Number 2
Network within the shipping and logistics industry, especially in the North of England. Attend relevant events or join online forums to connect with potential customers and industry professionals who can provide insights into market needs.
✨Tip Number 3
Prepare to discuss your previous sales successes and how you've developed client relationships in similar roles. Be ready to share specific examples that highlight your business development skills and customer service excellence.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've identified trends and opportunities in past roles. This will demonstrate your ability to contribute to CMA CGM's growth strategies effectively.
We think you need these skills to ace External Sales Account Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly in the shipping and logistics sector. Use specific examples that demonstrate your ability to build relationships and drive business growth.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with CMA CGM's goals, especially regarding customer service and business development. Be sure to include any relevant achievements that showcase your capabilities.
Highlight Analytical Skills: Since the role requires strong analytical skills, provide examples of how you've used data to identify trends and opportunities in previous positions. This will show your potential employer that you can contribute to their business development efforts.
Showcase Communication Abilities: Demonstrate your excellent communication skills by providing examples of how you've successfully built relationships with clients and internal stakeholders. This is crucial for the External Sales Account Manager position, so make it clear how you can effectively engage with various audiences.
How to prepare for a job interview at CMA CGM (UK) Shipping Limited
✨Research CMA CGM
Before the interview, take some time to understand CMA CGM's mission, values, and recent developments in the shipping and logistics industry. This will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experience, particularly in the shipping and logistics sector. Highlight specific examples of how you've successfully developed customer relationships and pursued new business leads.
✨Demonstrate Analytical Skills
Since the role requires strong analytical skills, be ready to discuss how you've used data to identify trends and opportunities in past roles. Consider bringing examples of reports or analyses you've conducted that led to successful outcomes.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask about the company's future plans, team dynamics, or the challenges they face in the market. This shows your engagement and helps you assess if the company is the right fit for you.
