Sports trading operations executive in Leeds

About The Role

As an Exec in the UKI Sports Operations Team, you will be part of a dynamic team that supports the biggest products across UKI Trading. You will ensure the smooth functioning of the Sportsbook products for our 3 UKI brands on Sports like Darts, Cricket, Golf, Rugby GAA and many more, from market creation right through to issue resolution, making quality real-time decisions to enhance customer satisfaction and business performance.

Customer First Always- a key focus of our trading team is to offer the markets our customers want, ensuring we remain their first choice. Actively seek new ideas and collaborate with colleagues to offer an innovative and exciting betting experience to over 1 million customers. The role demands a critical and solution-oriented problem solver, focused on continuously improving the experience of our customers. Comprehensive training across all trading operations facets is provided. You don’t need to be an expert. We value curiosity and a desire to learn above all else.

Collaborate across various departments, including Tech, Global Trading, Commercial, Customer Service, and Product, to drive operational improvements that enhance the customer experience. Form part of a team that takes full end to end ownership of their operational area, spanning market creation, live management, settlement, post-settlement issue resolution and retrospective reporting & analysis.

What we’re looking for:

• Customer focused, always.
• Proactive and methodical approach to identifying and resolving issues both for our customers and our business.
• General sporting knowledge and basic bookmaking understanding.
• Analytical.
• The ability to think critically and solve problems creatively.
• Outstanding attention to detail, ensuring all aspects of the role are meticulously handled, whilst striving to deliver operational excellence, always.
• Exceptional decision maker.
• Particularly in fast paced, high-pressure situations.
• Solution orientated.
• Someone who has experience in identifying struggles in current processes and proposes solutions to address these.
• Organisational skills and ability to handle multiple tasks simultaneously while ensuring a high standard is maintained and timelines are met.
• Individual who interacts in an inclusive way with the rest of the team, demonstrating respect for different opinions or viewpoints.
• Growth mindset.
• A keen interest in personal and professional development.
• You are committed to expanding your skills within and beyond you're current role, demonstrating a dedication to lifelong learning and growth.

What’s in it for you:

Flexible ways of working - home or office, it’s your choice!

• £1,000 learning fund
• Bonus Scheme
• Pension contribution scheme
• Private healthcare
• Access to thousands of Udemy courses
• Invest via the Company Sharesave Scheme
• 16 hours paid volunteering time per year
• Unlimited holiday

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to leverage our significant scale and our challenger mindset to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet. On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group.

About Flutter UK & Ireland

The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola. At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents - creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover...

We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Join us and grow your career with Flutter!