At a Glance
- Tasks: Assist travel agents with booking flights and managing customer enquiries.
- Company: Dynamic tour operator offering flexible work options.
- Benefits: Competitive salary, uncapped commissions, private healthcare, and pension contributions.
- Other info: Flexible working hours with great career growth potential.
- Why this job: Join a vibrant team and help create unforgettable travel experiences.
- Qualifications: Experience in flight reservations and knowledge of GDS systems.
The predicted salary is between 27000 - 30000 € per year.
We currently have a new opportunity in Chester to work from home or office based as an Airfares Consultant for a tour operator. Ideally, candidates should come from a flights reservations or flights tour operator background or from a reservations background where you have done enquiry through to ticketing.
We are seeking someone with excellent fares experience on a major GDS - either Amadeus, Galileo or Sabre alongside knowledge of the ticketing process.
As a Flights Travel Consultant you will have:
- Experience from a flight brokers or tour operator flights department, a travel agent or travel agency, where you have had to book schedule fares and deal with ticketing or from a Business Travel background or ticketing team.
- Excellent fares knowledge.
- Experience using the GDS Amadeus or Galileo or Sabre (extra points for all 3).
- A good understanding of the ticketing process/fare.
The role of the Airfares Travel Consultant will involve:
- Dealing with Travel Agents, tour operators or similar via telephone and e-mail.
- Reserving Round the World and multi-sector itineraries to include accommodation.
- Assisting with group enquiries from customers.
- Assisting with customer service and pre-departure enquiries to include reissues and refunds.
- Issuing schedule airline tickets.
In return, you can expect to earn a salary of £27-30k a year with an average OTE of around £7000+ depending on experience. Commissions are made on mark-ups and are uncapped, so you could earn much more.
Working hours are Mon – Fri 9am – 5.30pm or 9.30am – 6pm and 1 in 4 Saturdays 10am – 4pm with a day off in the week when worked. Excellent benefits include pension contribution, private healthcare and staff concessions.
Interested? To apply for this Airfares Travel Consultant role, please e-mail your up-to-date CV or call Kelly on 01612384490 quoting ref: 60614.
Flights Travel consultant in Wrexham employer: C&M Travel Recruitment
Join a dynamic tour operator as a Flights Travel Consultant in Chester, where you can enjoy the flexibility of homeworking or an office environment. Our supportive work culture fosters employee growth with excellent benefits, including a competitive salary, uncapped commissions, and private healthcare, ensuring that your hard work is recognised and rewarded. With opportunities to engage with travel agents and enhance your fares expertise, this role offers a meaningful career path in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Flights Travel consultant in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with flights or ticketing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Brush up on your GDS skills! Whether it's Amadeus, Galileo, or Sabre, make sure you're comfortable using them. Consider doing a quick online course or tutorial to refresh your knowledge before interviews.
✨Tip Number 3
Prepare for role-play scenarios! Employers love to see how you handle real-life situations. Practice answering questions about booking flights, dealing with customer queries, and managing ticketing issues.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for the role and get noticed by hiring managers.
We think you need these skills to ace Flights Travel consultant in Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in flights reservations and ticketing. We want to see how your background aligns with the role, so don’t be shy about showcasing your GDS skills and fares knowledge!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Flights Travel Consultant role. Mention specific experiences that relate to the job description and show us your passion for travel.
Show Off Your Communication Skills:Since you'll be dealing with travel agents and customers, it's crucial to demonstrate your communication skills. Whether it’s in your CV or cover letter, let us know how you handle enquiries and provide excellent customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Amadeus, Galileo, and Sabre. Be prepared to discuss your experience with these systems in detail, as well as any specific fares or ticketing processes you've handled. This will show that you're not just familiar with the tools, but that you can use them effectively.
✨Showcase Your Customer Service Skills
As a Flights Travel Consultant, you'll be dealing with travel agents and customers regularly. Think of examples from your past roles where you provided excellent customer service, resolved issues, or went above and beyond for a client. This will demonstrate your ability to handle enquiries and maintain strong relationships.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Prepare by thinking about how you would handle specific situations, such as dealing with a difficult customer or managing a complex itinerary. This will help you articulate your thought process and problem-solving skills.
✨Research the Company and Role
Take some time to learn about the tour operator and their services. Understanding their target market and unique selling points will allow you to tailor your answers and show genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions at the end of the interview.
