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- Tasks: Assist customers and manage bookings while promoting amazing holiday experiences.
- Company: Specialist tour operator based in Leeds with a vibrant team atmosphere.
- Benefits: Salary up to £32,000, 28 days leave, pension scheme, and exclusive holiday discounts.
- Why this job: Join a passionate team and help create unforgettable travel experiences for customers.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
- Other info: Office-based role with opportunities for growth in the travel industry.
The predicted salary is between 32000 - 32000 £ per year.
Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £32,000 dependent on experience.
Customer Service and Operations Executive duties:
- Responding to customer enquiries via phone, email, and post
- Managing and updating the booking system
- Processing and managing supplier payments
- Promoting holidays where appropriate
- Supporting month-end reporting
- Providing general administrative and office support
Customer Service and Operations Executive skills required:
- Excellent written and verbal communication skills
- Strong organisational skills with high attention to detail
- Proficient in Microsoft Office and Excel
- Able to promote and sell holidays
- Ability to multi-task and work well under pressure
- Travel industry experience preferred but not essential
Additional information:
- Salary up to £32,000
- 28 days annual leave + bank holidays
- Pension scheme
- Exclusive holiday discounts for you, friends and family
Customer Service and Operations Executive in Wolverhampton employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Operations Executive in Wolverhampton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Service and Operations Executive in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service and Operations Executive role. Highlight your relevant experience, especially in customer service and any organisational skills you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel industry and how your skills align with the job description. We love seeing enthusiasm and personality, so let us know what makes you tick!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and free of errors. We appreciate attention to detail, so double-check your work before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at C&M Travel Recruitment
✨Know the Company Inside Out
Before your interview, do some digging into the tour operator's background. Understand their values, mission, and the types of holidays they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service and Operations Executive, communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practise articulating these scenarios clearly to demonstrate your verbal skills.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing how you manage multiple tasks. You might want to share a specific instance where you juggled various responsibilities under pressure, showcasing your ability to stay calm and efficient.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office and Excel is crucial for this role, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous jobs, especially in managing bookings or reporting.