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- Tasks: Design and manage bespoke travel packages for group leaders.
- Company: Join a dynamic team in the travel industry.
- Benefits: Generous salary, pension scheme, and on-site parking.
- Why this job: Create unforgettable travel experiences and work Monday to Friday.
- Qualifications: Strong organisational skills and proficiency in Excel and Outlook.
- Other info: Passionate about customer service? This is your chance!
Our client is seeking a motivated and organised Travel Consultant to join their team. You will work closely with group leaders to design and manage bespoke package tours, ensuring every element of the journey runs smoothly — from initial enquiry through to their return home. This is a Monday-Friday role based in their offices in Borough Green in Kent and comes with a generous salary of up to £35,000 dependent on experience.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Travel Consultant Responsibilities:
Liaise directly with group leaders to understand their travel requirements and build tailor-made tour packages.
Make and manage bookings for flights, hotels, coaches, and transfers.
Prepare detailed travel itineraries and documentation.
Maintain accurate booking and client records using our inhouse system, as well as working with Excel and Outlook.
Work closely with suppliers to confirm arrangements and ensure quality service.
Work and support the wider operations team with general travel administration.
Travel Consultant Skills & Experience:
Strong organisational and communication skills.
Proficiency in Excel and Outlook is essential.
Previous experience in the travel industry is an advantage but not essential.
Attention to detail and ability to work under pressure during busy periods.
A friendly, professional approach and a passion for delivering excellent customer service.
Additional information:
Monday-Friday 9am-5pm
Pension scheme
On-site parking
Salary up to £35,000 DOE
Travel Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Tailor your answers to show how your skills match their needs, especially in areas like organisation and customer service. We want to see that you’re genuinely excited about helping group leaders create amazing travel experiences!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with bookings and managing itineraries, as these are key aspects of the Travel Consultant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Travel Consultant role. We want to see how your background aligns with the responsibilities listed in the job description.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've successfully managed projects or bookings in the past. We love seeing real-life scenarios that demonstrate your knack for keeping things running smoothly!
Highlight Your Communication Skills: As a Travel Consultant, you'll be liaising with group leaders and suppliers, so it's crucial to showcase your communication skills. Use your application to illustrate how you've effectively communicated in previous roles, whether through emails, phone calls, or face-to-face interactions.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Travel Stuff
Make sure you brush up on your travel knowledge before the interview. Familiarise yourself with popular destinations, current travel trends, and any recent changes in the industry. This will show your passion for travel and help you answer questions confidently.
✨Show Off Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to stay organised under pressure.
✨Practice Your Communication
As a Travel Consultant, you'll need to communicate effectively with group leaders and suppliers. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with the types of conversations you’ll have in the role.
✨Demonstrate Your Customer Service Skills
Prepare to discuss how you've delivered excellent customer service in the past. Think of specific instances where you went above and beyond for a client. This will showcase your friendly and professional approach, which is crucial for this position.
