Commercial Support Consultant (Permanent) in Surrey

We are recruiting for an exciting opportunity with a leading travel organisation. Supporting a large network of travel businesses and working with a wide range of travel suppliers, this is an excellent opportunity for an organised and commercially aware travel professional looking to build their career within a respected and influential organisation. Working as part of a busy commercial team, you will play a key role in supporting supplier partnerships, coordinating commercial activity, managing contracts, delivering events and providing support to members and business partners. You will also supervise a Commercial Co-ordinator, making this an ideal opportunity for someone looking to take the next step in their career while gaining broader commercial exposure.

Role & Responsibilities:

• Manage and respond to member, supplier and internal commercial enquiries, ensuring a high standard of service and timely resolution of issues.
• Coordinate commercial administration, maintaining supplier agreements, contracts, records and databases accurately and efficiently.
• Support the delivery of commercial initiatives and supplier campaigns, working closely with internal teams and external partners.
• Assist with the planning and delivery of events, conferences and commercial activities, including supplier participation, communications and logistics.
• Manage supplier incentive programmes, coordinating promotional opportunities and supporting member engagement.
• Produce reports, maintain tracking systems and ensure commercial data remains accurate and up to date.
• Support invoicing, financial administration and revenue tracking activities in collaboration with internal finance teams.
• Build strong relationships with suppliers, members and colleagues, acting as a key point of contact across the commercial function.
• Supervise and support the Commercial Co-ordinator, helping to prioritise workloads and ensure the effective delivery of daily activities.

Skills & Experience Required:

• Previous experience within a commercial support, supplier support, account management, operations or customer service role within the travel industry.
• Experience coordinating projects, events, supplier activity or business initiatives.
• Experience maintaining CRM systems, databases and accurate records.
• Commercial awareness and the ability to identify opportunities to improve processes and service delivery.
• Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
• Previous experience supporting supplier or partner relationships would be advantageous.
• Experience supervising, mentoring or supporting colleagues would be beneficial.

Additional Information:

• Office based role in Surrey, Monday to Friday.
• Flexibility to work from home 2 days per month.
• Private Medical Insurance, employee benefits platform and travel concessions.
• Ideal for Commercial Support Executives, Supplier Support Executives, Partnership Executives, Travel Operations Executives, Account Executives, Business Support Executives and experienced Travel Administrators looking to progress their career.

Please apply for the position online or email your CV to Lisa@candm.