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- Tasks: Lead the FIT Reservations team, manage bookings, and resolve complaints.
- Company: Join a top inbound travel company known for its dedicated service.
- Benefits: Enjoy hybrid working after six months and supportive leadership.
- Why this job: Be part of a dynamic team that values mentorship and high service standards.
- Qualifications: Experience in FIT or travel operations and strong leadership skills required.
- Other info: Ongoing training provided to help you grow in your role.
The predicted salary is between 36000 - 60000 £ per year.
FIT Supervisor
This leading inbound travel company are looking for a FIT Supervisor to join their dedicated team. The FIT Reservations Supervisor plays a vital leadership role within the FIT Reservations team. You’ll support daily operations, drive high standards in service delivery, and mentor team members—all while leading by example in handling quotations and complex bookings.
- FIT Supervisor Role and Responsibilities
- Handle complex FIT bookings
- Manage daily operations and allocation of bookings and enquiries
- Support with complaint resolution
- Manage key overseas partnerships
- Coordinate emergency phone scheduling and staff briefings
- FIT Supervisor Skills and Experience required
- Proven experience in FIT or travel operations
- Strong leadership and team mentoring abilities
- Proficiency with Tourplan an advantage
- Excellent communication and problem solving skills
- Good commercial acumen
- FIT Supervisor Key Benefits
- Hybrid working after six months
- Monday to Friday
- Supportive leadership and ongoing training
Please apply online or email lisah@candm.co.uk
Supervisor employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry, especially regarding FIT bookings. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the travel sector, particularly those who have experience in FIT operations. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex bookings or resolved customer complaints in previous roles. This will showcase your problem-solving skills and leadership abilities.
✨Tip Number 4
Research the company’s key overseas partnerships and be ready to discuss how you can contribute to maintaining and enhancing these relationships. Showing that you understand their business model will set you apart from other candidates.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in FIT or travel operations. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage complex bookings.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of FIT Supervisor. Mention your problem-solving skills and how you can contribute to maintaining high service standards within the team.
Showcase Relevant Skills: Highlight your proficiency with Tourplan if applicable, as well as your communication and commercial acumen. Use specific examples to illustrate how these skills have helped you in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Leadership Skills
As a FIT Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led a team, mentored colleagues, or resolved conflicts in previous roles.
✨Know the Company and Its Operations
Research the inbound travel company thoroughly. Understand their services, values, and any recent news. This knowledge will help you tailor your responses and show genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex bookings. Practice responding to scenarios where you had to manage complaints or coordinate with overseas partners.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you ensure clear communication within your team and with clients. Use examples that showcase your ability to convey information clearly and resolve issues efficiently.
