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- Tasks: Manage private jet charter bookings and deliver exceptional service to high-net-worth clients.
- Company: Leading private aviation company offering a remote work environment.
- Benefits: Salary up to £35,000, training, career development, and flexible work-from-home model.
- Why this job: Join a dynamic team in private aviation and elevate your career from home.
- Qualifications: 2+ years in travel or aviation, with experience managing HNW clients.
- Other info: Enjoy a 4 on 4 off rota with early and late shifts.
The predicted salary is between 28000 - 42000 £ per year.
We’re looking for an experienced travel professional who understands the pace, precision and service standards of private aviation. This Client Services Manager role is fully work-from-home, UK-based, and ideal for someone with proven exposure to aviation or private jet operations, who thrives managing complex charter activity and delivering a high-touch service to HNW and UHNW clients.
The Role
- Managing private jet charter bookings from confirmation through to invoicing
- Producing accurate, bespoke quotes and proposals for HNW/UHNW clients
- Acting as the main point of contact for clients, operators and global partners
- Liaising with operators, brokers and handling agents to secure aircraft and services
- Supporting flight operations with schedule changes, re-quotes and problem solving
- Maintaining accurate data across CRM systems
- Ensuring compliance, accuracy and exceptional service levels
About You
- 2+ years’ experience in the travel industry, from within aviation or private jet charter
- Exposure to private aviation, flight support, fixed based operator (FBO) or charter operations is essential
- Experience working with HNW or UHNW clients is highly desirable
- Strong understanding of aviation terminology, scheduling, and operational requirements
- Confident communicator with excellent stakeholder and client management skills
- Calm, organised, and decisive in fast-paced environments
- Strong attention to detail with commercial awareness
- Proficient in MS Office; Fluent English essential; additional languages a plus
What’s on Offer
- Salary up to £35,000 (negotiable DOE)
- Training and long-term career development in private aviation
- Work-from-home model
- Based on a 4 on 4 off rota, incorporating 6am and 6pm starts
If you already have private aviation experience and enjoy managing HNW client relationships, this is a rare opportunity to progress in the private jet charter space - all from the comfort of your home.
Aviation Consultant in Southampton employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Consultant in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their client base, especially HNW and UHNW clients, and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Showcase your skills! During interviews, highlight your experience with private jet operations and your ability to manage complex bookings. Use specific examples to demonstrate your problem-solving skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Aviation Consultant in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience in aviation and client management. Highlight any specific roles or projects that showcase your ability to handle HNW and UHNW clients, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the Client Services Manager role. Share your passion for private aviation and how your skills align with our high service standards.
Showcase Your Attention to Detail: In both your CV and cover letter, demonstrate your strong attention to detail. We want to see examples of how you've managed complex operations or bookings in the past, ensuring everything runs smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Aviation Stuff
Make sure you brush up on aviation terminology and operations before the interview. Understanding the ins and outs of private jet charter will show that you're serious about the role and can speak the language of the industry.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed relationships with HNW or UHNW clients in the past. Highlight your ability to deliver exceptional service and handle complex requests, as this is crucial for the role.
✨Be Ready for Problem-Solving Scenarios
Think of a few challenging situations you've faced in previous roles and how you resolved them. The interviewers will want to see your calmness and decisiveness in fast-paced environments, so be ready to share these stories.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate data across CRM systems is part of the job, it’s a good idea to mention any experience you have with these tools. If you’re not familiar, do a bit of research to show your willingness to learn.