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- Tasks: Create dream holidays and guide customers through the travel planning process.
- Company: Exciting travel company focused on adventure and enriching experiences.
- Benefits: Competitive salary, hybrid working, 25 days leave, and discounted trips.
- Why this job: Join a passionate team and share your love for travel with others.
- Qualifications: 4+ years in travel sales with strong long haul destination knowledge.
- Other info: Enjoy regular fam trips and social activities with like-minded travel enthusiasts.
The predicted salary is between 34000 - 38000 £ per year.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications. This successful travel company prides itself on providing enriching holiday experiences to a wide range of hand-picked worldwide destinations, with an emphasis on adventure. As they expand their product portfolio, they are now looking for an experienced Senior Travel Specialist to join their small team in their central Brighton office. Basic salary of up to £38k dependent on experience plus bonus, hybrid working.
Role & Responsibilities:
- Responding to incoming calls and emails, using your expert knowledge of long haul destinations to provide advice to customers, guiding them through the sales process and beyond to look after them every step of the way.
- Creating dream holidays, tailoring quotes to match customers’ requirements perfectly, whilst working to sales targets.
- Providing an efficient, customer-focused service throughout the booking and after-sales process.
- Building professional, meaningful relationships with overseas suppliers and, in collaboration with colleagues, developing the product in your specialist areas.
- Contributing to content on the website and other marketing campaigns.
Skills & Experience Required:
- Minimum of 4 years experience in travel sales, selling long haul trips for a UK based tour operator.
- First-hand experience of travel to Asia, Australasia, South America, Africa with strong long haul destination knowledge.
- Proven success working in a target-based travel sales role.
- Results driven and pro-active with a motivation to learn and increase your product range.
- Commercially astute with the ability to proactively seek opportunities.
- Genuine desire to provide exceptional customer service at all times.
- Ability to manage and prioritise an ever-changing workload, with the ability to adapt and multi-task.
- Driven to succeed with resilience and passion for travel.
Key Benefits:
- Basic salary of £34k to £38k depending on experience plus bonus.
- Hybrid working – equivalent to circa 3 days per week in a friendly, sociable & supportive team.
- Opportunity to work alongside like-minded travel enthusiasts!
- Monday to Friday 9 to 5.30 (Saturdays only worked in January & February on a rota basis).
- 25 days annual leave plus bank holidays.
- Regular fam trips.
- Discounted trips for yourself, friends & family.
- Regular company social activities.
Please apply for the position of Senior Travel Specialist online or email your CV to (url removed).
Senior Travel Specialist employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Specialist
✨Tip Number 1
Get to know the company inside out! Research their travel offerings, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their adventures.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in long haul travel sales. Be ready to share specific examples of how you've created dream holidays and met targets in the past.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our community of travel enthusiasts right from the start.
We think you need these skills to ace Senior Travel Specialist
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share your personal experiences and how they relate to the role. We want to see that you’re not just knowledgeable but genuinely excited about creating dream holidays for our customers.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience in long haul travel sales. Use keywords from the job description to show us you understand what we're looking for. This will help your application stand out from the crowd!
Be Customer-Focused: Since this role is all about providing exceptional customer service, include examples of how you've gone above and beyond for clients in your previous roles. We love seeing candidates who are results-driven and have a genuine desire to help others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Destinations
Make sure you brush up on your knowledge of long haul destinations, especially Asia, Australasia, South America, and Africa. Be ready to share personal travel experiences and insights during the interview, as this will showcase your expertise and passion for travel.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales achievements in travel. Highlight specific examples where you met or exceeded targets, and be ready to explain how you tailored quotes to meet customer needs. This will demonstrate your results-driven approach and ability to thrive in a target-based environment.
✨Emphasise Customer Service
Since providing exceptional customer service is key for this role, think of examples where you went above and beyond for a customer. Share stories that illustrate your commitment to ensuring a smooth booking process and after-sales support, which will resonate well with the interviewers.
✨Be Ready to Collaborate
This role involves building relationships with overseas suppliers and working closely with colleagues. Prepare to discuss how you've successfully collaborated in past roles, and be open about your willingness to contribute to team efforts and marketing campaigns. This shows you're a team player who values collaboration.