Edinburgh | Monday to Friday | Normal office hours
Salary: Up to £28,000 depending on experience. Higher with DMC experience.
Are you an experienced Travel Consultant looking for a new opportunity in Edinburgh? This is a great opportunity to join a travel business working across inbound travel, European travel, group travel, events, conferences and incentive travel.
As a Travel Consultant, you will handle quotations, bookings and the operational management of travel arrangements, working with clients and suppliers to ensure bookings are accurately managed and delivered to a high standard.
Role and Responsibilities
- Prepare accurate and clear quotations and process bookings using booking and reservation systems.
- Manage the full operational process for confirmed bookings.
- Work across a variety of travel requirements including inbound, European, group, event, conference and incentive travel.
- Contribute to monthly production targets and follow agreed mark-ups.
- Handle client queries and complaints professionally, escalating where required.
- Liaise with clients and suppliers to ensure arrangements are delivered smoothly.
- Participate in product training, fam trips and system training.
Skills and Experience
- Minimum two years' experience within the travel industry as a travel consultant.
- Experience as a Travel Consultant, Reservations Consultant or within a similar travel role.
- Strong attention to detail and excellent communication skills.
- Proficient in Microsoft Office packages.
- Experience using booking or reservation systems.
- Experience within inbound travel, group travel, events, DMC or incentive travel would be advantageous, but candidates from a broader travel background will also be considered.
- Salary up to £28,000 depending on experience.
- Hybrid working possible after six months.
- Supportive working environment with great progression opportunities .
- Excellent concessions and benefits including private medical
- Mon - Friday only 9am - 5.30pm
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Senior Travel Consultant employer: C&M Travel Recruitment
As a Business Development Executive in the Waste Management sector, you will thrive in a dynamic and supportive environment that prioritises employee growth and collaboration. Our company offers competitive compensation, including a bonus and car allowance, alongside a culture that values innovation and teamwork, ensuring you have the resources and opportunities to excel in your role while making a meaningful impact in the South West of England.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Senior Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Senior Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Travel Consultant openings they might have. It's a bold move, but it might just pay off!
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Travel Consultant role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Travel Consultant position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Travel Consultant.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
