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- Tasks: Join our team as a Booking Agent, sourcing and managing accommodation for clients.
- Company: We specialize in bespoke accommodation services, catering to diverse client needs.
- Benefits: Enjoy a vibrant work environment with career growth and internal training opportunities.
- Why this job: Be part of a supportive team culture while honing your communication and negotiation skills.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Excel are essential.
- Other info: Work Monday to Friday on a rotating schedule from 9:00 AM to 6:30 PM.
Booking Agent (Reservations / Hospitality / Events) We are a bespoke accommodation service specializing in sourcing hotels, serviced apartments, and private housing to meet our clients’ needs. We’re looking for a detail-oriented and proactive Booking Agent to join our fast-paced team. Reporting directly to the Directors, this role offers opportunities for growth, internal training, and career development. Key Responsibilities: Research and source suitable accommodation options based on client requirements Communicate confidently with hotels and accommodation providers to gather rates, availability, and amenities Compile and present accurate accommodation proposals to clients Process bookings, manage documentation, and liaise with hotels to ensure smooth reservations Oversee group accommodation bookings, including rooming lists and rate negotiations Maintain and update the company’s master database with search results and booking details Act as a key contact for clients, managing expectations and resolving any in-house guest issues About You: Strong communication skills with a professional and confident telephone manner Excellent spoken and written English with a keen eye for detail Ability to negotiate rates and manage bookings from start to finish Skilled in multitasking and handling multiple projects with accuracy Adaptable, proactive, and able to work under deadlines while supporting team members Proficient in Mac and PC systems, including Microsoft Word, PowerPoint, and Mac Mail Advanced knowledge of Excel is essential What We Offer: A dynamic and vibrant work environment Opportunities for career growth and internal training A supportive team culture with like-minded professionals Hours: Monday – Friday on a rotating schedule between 9:00 AM – 6:30 PM
Senior Booking Agent employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Booking Agent
✨Tip Number 1
Familiarize yourself with the hospitality industry and current trends in accommodation. This knowledge will help you speak confidently with hotels and accommodation providers, showcasing your expertise during the interview.
✨Tip Number 2
Practice your negotiation skills! Since the role involves negotiating rates and managing bookings, being able to demonstrate your ability to negotiate effectively can set you apart from other candidates.
✨Tip Number 3
Showcase your multitasking abilities by preparing examples of how you've successfully managed multiple projects or tasks simultaneously in previous roles. This will highlight your adaptability and efficiency.
✨Tip Number 4
Brush up on your Excel skills, especially if you have experience with advanced functions. Being proficient in Excel is essential for this role, and demonstrating your capabilities can give you an edge.
We think you need these skills to ace Senior Booking Agent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Booking Agent position. Make sure you understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in reservations, hospitality, or event management. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and accommodation providers. Use clear and professional language throughout your application.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company’s values and how you can contribute to their team. Mention your adaptability and proactive approach, as these traits are highlighted in the job description.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Communication Skills
As a Booking Agent, strong communication is key. Be prepared to demonstrate your professional telephone manner and articulate your thoughts clearly during the interview. Practice common scenarios you might encounter when dealing with clients or hotels.
✨Highlight Your Attention to Detail
Since the role requires a keen eye for detail, come ready with examples of how you've successfully managed complex bookings or resolved issues in the past. This will show that you can handle the intricacies of the job effectively.
✨Demonstrate Your Negotiation Skills
Negotiating rates is a crucial part of the job. Prepare to discuss any previous experiences where you successfully negotiated terms or resolved conflicts. This will illustrate your ability to manage bookings from start to finish.
✨Familiarize Yourself with Technology
Being proficient in both Mac and PC systems is essential. Brush up on your knowledge of Microsoft Word, PowerPoint, and especially Excel, as you may be asked to demonstrate your skills or discuss how you use these tools in your work.
