At a Glance
- Tasks: Lead a dynamic sales team and drive holiday sales while nurturing trade relationships.
- Company: Established tour operator with a vibrant culture and exciting opportunities.
- Benefits: Competitive salary, commission, hybrid work, and discounts on holidays for friends and family.
- Why this job: Make an impact in the travel industry while enjoying regular socials and fam trips.
- Qualifications: Experience in sales supervision and strong customer service skills required.
- Other info: Work from a resort in summer and enjoy a supportive team environment.
The predicted salary is between 24000 - 42000 £ per year.
C&M Travel Recruitment provided pay range
This range is provided by C&M Travel Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from C&M Travel Recruitment.
Senior Recruitment Consultant at C&M Travel Recruitment
Our client, a well-established tour operator, is seeking a Sales Team Leader to oversee a team of sales experts as well as nurturing trade relationships and driving holiday sales. This is a full time role on a hybrid basis with a salary of £30,000 plus commission OTE approx £38,000.
Responsibilities
- Lead and support the daily operations of the Sales Team
- Coach and mentor team members to achieve targets and deliver outstanding service
- Build and maintain strong relationships with travel agents and suppliers
- Analyse sales data to identify trends and inform strategy
- Act as first point of escalation for customer service issues
- Sell holidays across our beach and ski programmes via phone, email, and web chat
- Collaborate with commercial and flight teams to optimise occupancy and flight loads
- Ensure every client receives an exceptional, on‑brand experience
- Support other departments as needed
Qualifications
- Proven experience supervising a sales team
- Strong background in sales and customer service (phone and face‑to‑face)
- Excellent communication, organisation, and time‑management skills
- Motivated, resilient, and solution‑focused
- Proficient in Microsoft Office
Additional information
- Hybrid working in London office
- Option to work from a resort in Summer
- Regular company socials and events
- Regular fam trips
- Discounts on holidays for friends and family
Seniority level
Associate
Employment type
Full‑time
Job function
Travel Arrangements
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Sales Team Leader employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that Sales Team Leader role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their holiday offerings and think about how you can contribute to their sales strategy. We want to see you shine as the perfect fit for leading the sales team!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've coached and mentored your team in the past. We love hearing about your success stories and how you’ve driven results in previous roles!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows your enthusiasm for the role. Remember, we’re all about building strong relationships, just like you’ll be doing as a Sales Team Leader!
We think you need these skills to ace Sales Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Sales Team Leader role, make sure to highlight your experience in supervising and mentoring sales teams. We want to see how you've led others to success, so share specific examples of how you've coached team members to hit their targets.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to match the job description. Mention your background in sales and customer service, and how it aligns with the responsibilities of the role.
Data-Driven Insights: Since analysing sales data is key for this position, include any relevant experience you have with data analysis. We’re interested in how you’ve used data to inform strategies and drive sales, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements and be ready to discuss specific figures. This shows you’re results-driven and can back up your experience with data, which is crucial for a Sales Team Leader.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached team members to hit targets or resolved conflicts. This will highlight your ability to motivate and support others.
✨Build Rapport with Interviewers
Since this role involves nurturing relationships, practice building rapport during the interview. Be friendly, listen actively, and engage with your interviewers. This will showcase your communication skills and ability to connect with others.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've handled customer service issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your solution-focused mindset.