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- Tasks: Lead a dynamic sales team and drive holiday sales while nurturing trade relationships.
- Company: Established tour operator with a vibrant culture and exciting opportunities.
- Benefits: Competitive salary, commission, hybrid work, and discounts on holidays for friends and family.
- Why this job: Make an impact in the travel industry while enjoying regular socials and fam trips.
- Qualifications: Experience in sales supervision and strong customer service skills required.
- Other info: Join a supportive team with excellent career growth and fun company events.
The predicted salary is between 30000 - 42000 £ per year.
C&M Travel Recruitment provided pay rangeThis range is provided by C&M Travel Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeDirect message the job poster from C&M Travel Recruitment.
Senior Recruitment Consultant at C&M Travel RecruitmentOur client, a well-established tour operator, is seeking a Sales Team Leader to oversee a team of sales experts as well as nurturing trade relationships and driving holiday sales. This is a full time role on a hybrid basis with a salary of £30,000 plus commission OTE approx £38,000.
Responsibilities
Lead and support the daily operations of the Sales Team
Coach and mentor team members to achieve targets and deliver outstanding service
Build and maintain strong relationships with travel agents and suppliers
Analyse sales data to identify trends and inform strategy
Act as first point of escalation for customer service issues
Sell holidays across our beach and ski programmes via phone, email, and web chat
Collaborate with commercial and flight teams to optimise occupancy and flight loads
Ensure every client receives an exceptional, on‐brand experience
Support other departments as needed
Qualifications
Proven experience supervising a sales team
Strong background in sales and customer service (phone and face‐to‐face)
Excellent communication, organisation, and time‐management skills
Motivated, resilient, and solution‐focused
Proficient in Microsoft Office
Additional information
Hybrid working in London office
Option to work from a resort in Summer
Regular company socials and events
Regular fam trips
Discounts on holidays for friends and family
Seniority levelAssociate
Employment typeFull‐time
Job functionTravel Arrangements
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Sales Team Leader employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Leader
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales leadership. Think about how you would handle team challenges or customer service issues, as these are key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales leadership experience and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Sales Team Leader role. Share specific examples of how you've led teams and built relationships in the past.
Showcase Your Communication Skills: Since communication is key in this role, ensure your application is clear and well-structured. We want to see your ability to convey ideas effectively right from the start!
Apply Through Our Website: To maximise your chances, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and trends relevant to the travel industry. Be ready to discuss how you've used data to drive sales in your previous roles. This shows you understand the numbers behind the business and can make informed decisions.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a sales team in the past. Think about specific challenges you faced and how you coached your team to overcome them. This will demonstrate your ability to mentor and motivate others, which is crucial for the Sales Team Leader role.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their team dynamics and company culture. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Highlight Your Customer Service Skills
Since this role involves customer service escalation, be prepared to share stories where you turned a negative customer experience into a positive one. This will illustrate your problem-solving skills and commitment to delivering exceptional service.
