Reservations Ticketing Agent

Reservations Ticketing Agent

Colchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Senior Amadeus Ticketer, handling BSP tickets and resolving ticketing issues.
  • Company: We're a friendly London travel company offering a supportive work environment.
  • Benefits: Enjoy full homeworking, competitive salary up to £30k, bonuses, and staff concessions.
  • Why this job: Be part of a dynamic team, enhance your skills, and make an impact in the travel industry.
  • Qualifications: Experience with BSP ticketing and GDS systems like Amadeus, Sabre, or Galileo is essential.
  • Other info: Work Monday to Friday with occasional Saturdays; flexible homeworking options available.

The predicted salary is between 24000 - 36000 £ per year.

Senior Amadeus Ticketer required for London Travel Company - full homeworking available for experienced Amadeus BSP ticketers!

We currently have an opportunity for a candidate with BSP ticketing experience to work in a small friendly environment in a busy ticketing department as part of a team.

Salary up to £30k depending on experience plus Bonus and staff concessions.

In this Senior BSP Ticketing consultant role you will:

  • Issuing BSP tickets for a travel agency working from Amadeus
  • Organising reissues and refunds
  • Issuing schedule Airline tickets
  • Providing resolution to ticketing issues
  • Deal with escalation queries with the airlines

As a Senior BSP Ticketing consultant you will have:

  • Experience issuing BSP Airline Tickets either from a tour operator, travel agent or Business Travel background or a busy BSP ticketing background
  • Excellent fares knowledge and a good understanding of IT, Published, cat35 fares
  • Experience using the GDS Amadeus or alternatively highly skilled in Sabre or Galileo with the willingness to cross over to Amadeus
  • A very good understanding of the Ticketing process with hands on experience in this field

Other information:

This role is Mon- Fri 9.30-5.30pm with alternate Saturdays until 3pm. Based in SW London OR Full homeworking available.

Interested? Please send your up to date cv to kelly@candm.co.uk or call Kelly on 07955439894 or apply below Quoting ref:59570.

Reservations Ticketing Agent employer: C&M Travel Recruitment

Join a dynamic and supportive team at our London-based travel company, where we prioritise employee well-being and professional growth. With full homeworking options, competitive salaries up to £30k, and generous bonuses, we foster a collaborative work culture that values your expertise in BSP ticketing. Enjoy unique staff concessions and the opportunity to thrive in a friendly environment, making your role as a Senior Amadeus Ticketer both meaningful and rewarding.
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Contact Detail:

C&M Travel Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Ticketing Agent

✨Tip Number 1

Make sure to highlight your experience with BSP ticketing and Amadeus in any conversations you have. This role specifically requires expertise in these areas, so be ready to discuss your past roles and how they relate to the job.

✨Tip Number 2

Network with professionals in the travel industry, especially those who work with Amadeus. Attend industry events or join online forums where you can connect with others and learn more about the latest trends and challenges in ticketing.

✨Tip Number 3

Prepare for potential interview questions by reviewing common scenarios that arise in ticketing, such as handling reissues and refunds. Being able to demonstrate your problem-solving skills will set you apart from other candidates.

✨Tip Number 4

Familiarise yourself with the specific airline policies and procedures related to ticketing. Showing that you understand the nuances of different airlines can give you an edge during discussions with the hiring team.

We think you need these skills to ace Reservations Ticketing Agent

BSP Ticketing Experience
Amadeus GDS Proficiency
Fares Knowledge
Ticketing Process Understanding
Reissue and Refund Management
Problem-Solving Skills
Attention to Detail
Communication Skills
Escalation Query Resolution
Team Collaboration
Adaptability to New Systems
Time Management
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with BSP ticketing and the Amadeus system. Include specific examples of your previous roles and responsibilities that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your expertise in ticketing. Mention your familiarity with BSP processes and how you can contribute to the team.

Highlight Relevant Experience: In your application, emphasise your experience with issuing BSP tickets, handling reissues and refunds, and resolving ticketing issues. This will demonstrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in the ticketing industry.

How to prepare for a job interview at C&M Travel Recruitment

✨Showcase Your BSP Ticketing Experience

Make sure to highlight your experience with BSP ticketing during the interview. Be prepared to discuss specific scenarios where you successfully issued tickets, handled reissues, or resolved ticketing issues.

✨Demonstrate Your GDS Knowledge

Since the role requires proficiency in Amadeus, be ready to talk about your experience with this system. If you've worked with Sabre or Galileo, mention your willingness to adapt and learn Amadeus quickly.

✨Prepare for Technical Questions

Expect questions related to fares knowledge and the ticketing process. Brush up on published and cat35 fares, and be ready to explain how you would handle various ticketing scenarios.

✨Emphasise Teamwork and Communication Skills

As you'll be working in a small team, it's important to convey your ability to collaborate effectively. Share examples of how you've dealt with escalation queries and worked with colleagues to resolve issues.

Reservations Ticketing Agent
C&M Travel Recruitment
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  • Reservations Ticketing Agent

    Colchester
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-04-24

  • C

    C&M Travel Recruitment

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