Reservations Specialist

Reservations Specialist

Full-Time 51750 - 63250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage group reservations and provide excellent customer service in a dynamic airline environment.
  • Company: Join a global airline with a vibrant team in West London.
  • Benefits: Enjoy a competitive salary, bonuses, and a yearly free flight for you and a family member.
  • Other info: Monday to Friday role with great career progression and supportive work culture.
  • Why this job: Be part of the travel industry and help create unforgettable experiences for customers.
  • Qualifications: 2+ years in airline reservations; Sabre knowledge is a plus but not essential.

The predicted salary is between 51750 - 63250 £ per year.

Reservations and Group Agent required for a global airline based in their West London office. They are looking for a travel industry professional from a reservations background, ideally with airline experience and Sabre knowledge.

Office based role, Monday to Friday. Salary around £27,000 plus bonus and great benefits including a yearly free flight for you and a family member.

Duties:

  • Group sales and reservations
  • Preparation of route analysis data
  • Taking reservation calls from direct and trade partners
  • Processing invoices
  • Daily and monthly airline sales reports
  • Dealing with ticket reissues, upgrades, reroutes, lost tickets

Skills Required:

  • Minimum of 2 years in an airline reservations role
  • Ideally Sabre trained, but they will cross train from a different GDS
  • Knowledge of fares and ticketing
  • Excellent telephone manner

Additional Information:

  • Hours: Monday to Friday 9am to 6pm, office based in West London
  • Benefits include a free flight per year, including immediate family, death in service, free parking at the Brentford office, 21 days annual leave which increases with service, EAP programme

Reservations Specialist employer: C&M Travel Recruitment

C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.

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Contact Details:

C&M Travel Recruitment Recruitment Team

We think you need these skills to ace Reservations Specialist

Reservations Experience
Airline Industry Knowledge
Sabre Knowledge
Group Sales
Route Analysis
Invoice Processing
Sales Reporting