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- Tasks: Help repatriate clients by booking travel and accommodation during emergencies.
- Company: Join a global leader in medical emergency assistance with a strong reputation.
- Benefits: Enjoy competitive pay, hybrid working options, and exciting incentives like trips to New York.
- Why this job: Make a real impact by supporting people in need while developing your travel industry skills.
- Qualifications: Two years of travel industry experience and strong communication skills are essential.
- Other info: Flexible shifts available, with training provided in the office.
The predicted salary is between 28800 - 48000 £ per year.
Required for this World-wide Medical Emergency Assistance travel company. You will play an integral role in repatriating people back home when they have suffered an illness or accident whilst abroad. Paying a competitive salary DOE.
Repatriation Travel Consultant Duties:
- Book travel and hotel accommodation for the Emergency Assistance clients
- Support and understand our client’s assistance needs and offer the best professional advice to solve travel and transportation problems and timing
- Manage enquiry through to booking, ensuring effective prioritisation
- Implement operational procedures to ensure growth of client satisfaction
Repatriation Travel Consultant Skills Required:
- Minimum of two years’ experience of working in the travel industry
- Knowledge of Galileo is preferable
- Attention to detail
- Enthusiasm and willingness to learn
- Strong communication skills including an excellent telephone manner
- Problem-solving
Additional Info:
Paying a competitive salary for the right person. All training is to be carried out in the office with the potential to be a hybrid of office (Petersfield) and home working. 24-hour 365 days per year shift pattern. Incentives are run on a regular basis and their top sales consultants go to New York each year.
Shifts comprise of:
- Early: 08:00-17:00
- Mid: 10:00-19:00
- Late: 13:00-22:00
Full-time average 40 hours per week.
If you are interested in the above role send your CV to (url removed).
Repatriation Travel Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repatriation Travel Consultant
✨Tip Number 1
Familiarise yourself with the specific challenges faced by clients in emergency situations. Understanding the emotional and logistical aspects of repatriation will help you demonstrate empathy and problem-solving skills during interviews.
✨Tip Number 2
Brush up on your knowledge of travel booking systems, especially Galileo. If you have experience with similar platforms, be ready to discuss how you've used them to enhance customer service or streamline processes.
✨Tip Number 3
Prepare examples of how you've successfully managed client enquiries in the past. Highlight your ability to prioritise tasks effectively, as this is crucial for handling urgent travel arrangements.
✨Tip Number 4
Showcase your communication skills by practising clear and concise responses to potential interview questions. Being able to convey information effectively, especially over the phone, is key in this role.
We think you need these skills to ace Repatriation Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, especially any roles that involved customer service or problem-solving. Mention specific tools like Galileo if you have experience with them.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the unique challenges faced by clients needing repatriation assistance. Use examples from your past experiences to demonstrate your skills.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and attention to detail. Provide examples of how you've successfully managed enquiries and bookings in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Your Travel Industry Experience
Make sure to highlight your two years of experience in the travel industry during the interview. Be prepared to discuss specific situations where you successfully managed travel bookings or resolved client issues.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenging travel situations in the past. This role requires quick thinking and effective solutions, so showcasing your problem-solving abilities will impress the interviewers.
✨Familiarise Yourself with Galileo
If you have experience with the Galileo system, be ready to discuss it. If not, do some research beforehand to understand its functionalities, as this knowledge could set you apart from other candidates.
✨Exhibit Strong Communication Skills
Since the role involves a lot of client interaction, practice your telephone manner and ensure you can communicate clearly and effectively. Role-playing common scenarios can help you feel more confident.
