At a Glance
- Tasks: Support travel operations and ensure seamless client experiences from booking to in-resort assistance.
- Company: Award-winning specialist tour operator based in North London.
- Benefits: Salary up to £28,000, fully remote work, 22 days holiday, and pension.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Join a dynamic team and make travel dreams come true for clients.
- Qualifications: Experience in the travel industry, strong organisational skills, and excellent communication.
The predicted salary is between 28000 - 28000 £ per year.
Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to 28,000 dependent on experience.
Travel Operations Executive responsibilities:
- Support after sales operations for the reservations team
- Check bookings & documentation with complete accuracy
- Manage amendments including changes, cancellations and additions
- Handle client requests (seating, assistance, luggage etc.)
- Liaise with suppliers to confirm all arrangements
- Meet ticketing & payment deadlines
- Maintain quality control across costings, spelling and grammar
- Provide in resort support when required
Travel Operations Executive skills required:
- Travel industry experience (tour operator background ideal)
- Strong organisational skills and ability to manage your own workload
- High attention to detail
- Excellent written & verbal communication
- Exceptional customer service and a desire to exceed expectations
Additional information:
- Salary up to 28,000 dependent on experience
- Fully remote Monday-Friday (2 Saturdays per month on rotation with a day off in the week)
- 22 days holiday
- Pension
Remote Travel Operations Executive. Job in United Kingdom LilyLifestyle Jobs employer: C&M Travel Recruitment
Join an award-winning specialist tour operator based in North London, where you can thrive in a fully remote role as a Travel Operations Executive. Enjoy a supportive work culture that prioritises employee growth, with competitive benefits including 22 days of holiday and a pension scheme, all while being part of a dynamic team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Operations Executive. Job in United Kingdom LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work for tour operators. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. We want you to shine, so practice common interview questions related to travel operations and customer service.
✨Tip Number 3
Showcase your attention to detail! During interviews, share examples of how you've managed bookings or handled client requests accurately. This will highlight your fit for the Travel Operations Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Travel Operations Executive. Job in United Kingdom LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Travel Operations Executive role. Highlight your travel industry experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for travel and customer service. Let us know why you're excited about this role and how your experience aligns with what we're looking for.
Show Off Your Attention to Detail:Since the role requires high attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate precision and clarity in communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you brush up on the travel industry, especially if you have experience with tour operators. Familiarise yourself with common booking systems and processes, as well as any recent trends in travel. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured accuracy in your work, especially when handling bookings and documentation.
✨Communicate Clearly
Excellent written and verbal communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you had to handle client requests or resolve issues, highlighting your customer service skills and attention to detail.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the job. For example, how would you handle a last-minute cancellation or a client request for special assistance? Think through these scenarios beforehand so you can demonstrate your problem-solving abilities and commitment to exceeding customer expectations.
