At a Glance
- Tasks: Lead a team of travel consultants and manage high-profile client relationships.
- Company: Join a global Travel Management Company (TMC) with a strong reputation.
- Benefits: Enjoy hybrid working, competitive salary, and great career progression opportunities.
- Other info: Flexible working options with only one day required in the London office.
- Why this job: Be part of a dynamic team, making an impact in business travel management.
- Qualifications: Experience in business travel operations management is essential; sabre training preferred.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
Required for this global TMC. They are looking for an experience TMC operations manager or supervisor, ideally sabre trained. Happy with hybrid in London, 1 day a week in the office or homebased. Salary between 40/48.
Business travel operations manager duties
-Managing one high profile client holding regular catch up meetings along side the account manager
-Managing a team of 6 experienced business travel consultants who book the clients worldwide travel using sabre
-Setting rotas, carrying out regular 1-2-1s, performance reviews, sickness, holidays etc
-Dealing with ant customer service issues that may arise
Business travel operations managers skills required
-Business travel operations management experience is a must, they may consider a supervisor or team manager to step up.
-Ideally sabre trained
-Strong people leading experience
-Experience dealing with high profile, demanding clients
Additional information
-Happy with Hybrid, 1 day a week in London or homebased
-Great benefits and opportunities to progress your career
If you are interested in the above role please apply online of send your cv to (url removed) quoting DT60123
Operations manager - Business travel in London employer: C&M Travel Recruitment
Join a leading global travel management company that values its employees and fosters a supportive work culture. With the flexibility of hybrid working in London, you will enjoy competitive benefits and ample opportunities for career progression while managing a dedicated team and high-profile clients. This role not only offers a chance to enhance your leadership skills but also to thrive in a dynamic environment that prioritises employee growth and satisfaction.
Contact Details:
C&M Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations manager - Business travel in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Operations manager - Business travel.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Operations manager - Business travel application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Operations manager - Business travel openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Operations manager - Business travel in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Operations manager - Business travel role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Operations manager - Business travel position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Operations manager - Business travel.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
