Join this specialist travel company who are the leaders in adventure fundraising challenges. Dealing with all the operations and client management. Hybrid with their offices in London paying up to £43K. Operations and Customer Experience Manager, Responsibilities Trip logistics: Manage suppliers, logistics, trip budgets Participant journey: Owning the journey from registration through fundraising and trip readiness to successful challenge completion and post-trip follow up Proactive support: Monitor cohort activity, challenge leader engagement and fundraising Operations and Customer Experience Manager, Skills Required A hands-on travel operations manager with strong customer experience skills Alternatively strong groups operations experience Confident with systems and Excel Additional Information Paying £33K - £43K depending on experience Hybrid 2 days in the office Mon and Thur Offices based central London Working Mon - Fri 09.00 - 17.30 Able to take out of hours phone 4-5 weeks a year, allowance paid 24 days hol + bank holidays Free trip approx every 18 months To apply for this Operations and Customer Experience Manager please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61002
Operations and Customer Experience Manager employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
