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- Tasks: Manage luxury bookings in Asia, focusing on Japan, and liaise with partners.
- Company: Join a fast-growing luxury tour operator with a passion for travel.
- Benefits: Enjoy a salary up to £40,000, bonuses, travel funds, and wellness days.
- Why this job: Be part of a dynamic team that values travel and personal growth.
- Qualifications: 2-3 years in operations for luxury travel, especially in Asia, is essential.
- Other info: Work from home or hybrid, with opportunities for learning and development.
The predicted salary is between 28000 - 40000 £ per year.
Operations executive – Required for this luxury tour operator, homebased or hybrid, salary up to £40,000 plus great benefits including £2,000 bonus, £1000 travel fund, 23 days holidays, pension and many more. Experience operations executive within travel is a must from a luxury tour operators or a DMC, fantastic knowledge of South East Asia, especially Japan Operations executives duties -Dealing with new luxury bookings which are within Asia, with a focus on Japan -Liaising closely with either DMC\’s or direct partners (hotels, guides, private drivers) they have on the ground in each country -Ensuring that services such as hotels, private tours, flights and other services are booked accurately and in a timely manner -Finalising travel documents and ensuring they go out to clients within deadlines set per country -Working closely with the finance team to ensure that supplier invoices are paid by deadlines set -Ensuring that the CRM system, reservations system and other portals they use are kept up to date -Communicating effectively with clients to obtain self booked flights and other pre-departure information that is required to finalise their documents -Dealing with emergency phone calls, if clients have any issues whilst on their holiday Operations executives skills required -Someone who has at least 2-3 years experience in a similar operations exec/coordinator role for a luxury tour operator or DMC who specialises in Asia with excellent knowledge of Japan -A strong team player who brings positive energy and an attitude to their work -Experience in working with both DMC\’s and direct suppliers in previous roles -An analytical person who is confident formulating processes and then successfully implementing them -Someone with excellent organisational skills and strong attention to detail -The ability to work under pressure and accustomed to working to operational deadlines -Excellent customer service skills and a strong command of written and spoken -A natural problem solver who is happy to formulate solutions to everyday operational tasks which come ups -Someone with a deep passion for travel and new experiences What they are offering: -A base salary of £35/40k Performance bonus of £2,000 per annum -23 days of paid holiday (excluding public holidays) -An extra day off for your Birthday -A wellness day off which includes a spa treatment -2 Volunteer days off a year -£1,000 of personal travel credit each year to use on personal holidays -Discounted worldwide travel for you and your family -Paid learning and development courses -Contributory pension -Book Club with access to 2 free books or audiobooks per month -Opportunity to join a dynamic and fast growing international company If you are interested in the above role please apply online or send your cv to quoting DT6004041bf1e1f-b16b-4260-a40a-17c77a06fd15
Operational Specialist employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Specialist
✨Tip Number 1
Familiarise yourself with the luxury travel market, especially in South East Asia and Japan. Understanding the nuances of this region will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who have experience with luxury tour operators or DMCs. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your organisational and problem-solving skills. Consider scenarios where you've successfully managed tight deadlines or resolved operational issues, as these examples will be crucial during discussions.
✨Tip Number 4
Prepare to discuss your experience with CRM systems and how you've used them in previous roles. Being able to articulate your familiarity with technology will set you apart from other candidates.
We think you need these skills to ace Operational Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations within the travel industry, especially focusing on luxury tour operators or DMCs. Emphasise your knowledge of South East Asia and Japan, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your problem-solving skills. Mention specific experiences where you've successfully managed bookings or liaised with partners, demonstrating your ability to handle the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and customer service abilities. Provide examples of how you've worked under pressure and met operational deadlines in previous roles.
Show Enthusiasm for the Company: Research the luxury tour operator and express your enthusiasm for their mission and values in your application. Mention any unique aspects of their offerings that resonate with you, such as their commitment to employee wellness and personal travel opportunities.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience as an operations executive, especially within luxury tour operators or DMCs. Be prepared to discuss specific examples of how you've successfully managed bookings and liaised with partners in South East Asia, particularly Japan.
✨Demonstrate Your Knowledge of Japan
Since the role focuses on Japan, it's crucial to demonstrate your knowledge of the region. Brush up on cultural nuances, popular destinations, and any recent travel trends that could impact operations. This will show your passion and expertise during the interview.
✨Emphasise Your Problem-Solving Skills
Operations can be unpredictable, so be ready to discuss how you've handled challenges in the past. Share specific instances where you formulated solutions to operational issues, showcasing your analytical skills and ability to work under pressure.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
