Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage luxury VIP bookings and ensure seamless travel experiences for clients.
- Company: Join a leading luxury tour operator known for exceptional service and unique travel experiences.
- Benefits: Enjoy a competitive salary, travel fund, wellness days, and discounted worldwide travel.
- Why this job: Be part of a dynamic team that values creativity, problem-solving, and a passion for travel.
- Qualifications: 2-3 years in operations for luxury travel; strong organisational and customer service skills required.
- Other info: Work from home or hybrid; enjoy a supportive culture with opportunities for personal growth.
The predicted salary is between 38000 - 45000 £ per year.
Required for this luxury tour operator, homebased or hybrid, salary up to £45,000 plus great benefits including bonus, £1000 travel fund, 23 days holidays, pension and many more.
Experience operations executive within travel is a must from a luxury tour operators dealing with HNWIs or a DMC, fantastic knowledge of Europe and working within a luxury travel brand.
Operations executives duties:- Dealing with new luxury VIP bookings which mainly are within Europe but can also be worldwide.
- Liaising closely with either DMC's or direct partners (hotels, guides, private drivers) they have on the ground in each country.
- Ensuring that services such as hotels, private tours, flights and other services are booked accurately and in a timely manner.
- Finalising travel documents and ensuring they go out to clients within deadlines set per country.
- Working closely with the finance team to ensure that supplier invoices are paid by deadlines set.
- Ensuring that the CRM system, reservations system and other portals they use are kept up to date.
- Communicating effectively with clients to obtain self booked flights and other pre-departure information that is required to finalise their documents.
- Dealing with emergency phone calls/Whatsapp groups, if clients have any issues whilst on their holiday.
- At least 2-3 years experience in a similar operations exec/coordinator role for a luxury tour operator or DMC who specialises in Europe.
- Thinking 3 steps ahead so the VIP clients have a smooth, memorable holiday with no issues.
- A strong team player who brings positive energy and an attitude to their work.
- Experience in working with both DMC's and direct suppliers in previous roles.
- An analytical person who is confident formulating processes and then successfully implementing them.
- Excellent organisational skills and strong attention to detail.
- The ability to work under pressure and accustomed to working to operational deadlines.
- Excellent customer service skills and a strong command of written and spoken English.
- A natural problem solver who is happy to formulate solutions to everyday operational tasks which come up.
- A deep passion for travel and new experiences.
- A base salary of £38,000 - £45,000 per annum.
- Performance bonus.
- 23 days of paid holiday (excluding public holidays).
- An extra day off for your Birthday.
- A wellness day off which includes a spa treatment.
- 2 Volunteer days off a year.
- £1,000 of personal travel credit each year to use on personal holidays.
- Discounted worldwide travel for you and your family.
- Paid learning and development courses.
- Contributory pension.
- Book Club with access to 2 free books or audiobooks per month.
- Opportunity to join a dynamic and fast growing international company.
If you are interested in the above role please apply online or send your CV to duncan@candm.co.uk quoting DT59912.
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Specialist
✨Tip Number 1
Network with professionals in the luxury travel sector. Attend industry events or join online forums where you can connect with others who work for luxury tour operators or DMCs. This can help you gain insights and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in luxury travel, especially regarding European destinations. Being knowledgeable about current offerings and unique experiences can set you apart during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed VIP client bookings in the past. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the role.
✨Tip Number 4
Showcase your organisational skills by creating a mock itinerary for a luxury trip to Europe. This will demonstrate your attention to detail and ability to think ahead, which are key traits for an Operational Specialist.
We think you need these skills to ace Operational Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations within luxury travel. Emphasise your familiarity with high-net-worth individuals (HNWIs) and any specific roles you've held that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your problem-solving skills. Mention specific examples of how you've successfully managed VIP bookings or liaised with DMCs and suppliers in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to work under pressure. Use bullet points to make these stand out, as they are crucial for the role.
Showcase Your Knowledge of Europe: Demonstrate your knowledge of European destinations and luxury travel trends. This could be through mentioning personal travel experiences or professional insights that relate to the role.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Luxury Travel Experience
Make sure to highlight your previous experience in luxury travel operations. Discuss specific examples of how you've successfully managed VIP bookings and liaised with DMCs or direct partners, as this will demonstrate your suitability for the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet and resolve issues quickly. This is crucial for a role that involves dealing with emergency situations during clients' holidays.
✨Emphasise Attention to Detail
Given the importance of accuracy in booking services and finalising travel documents, be ready to provide examples of how your attention to detail has positively impacted your previous roles.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel experiences and how they have shaped your understanding of luxury travel, which can resonate well with the interviewers.