At a Glance
- Tasks: Create bespoke travel experiences across stunning Nordic and Polar regions.
- Company: Leading destination specialist with a passion for unique travel.
- Benefits: Competitive salary, commission, hybrid work, and amazing travel perks.
- Other info: Join a vibrant team in a beautiful office with great career growth.
- Why this job: Explore breathtaking destinations while helping others create unforgettable memories.
- Qualifications: Travel sales experience and strong knowledge of Nordic or Polar regions.
This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises.
Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office.
Role & Responsibilities:- Put together bespoke trips to meet clients requirements.
- Responding to reservations over the phone, via email, & live chat.
- Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets.
- Deal with customer queries, providing exceptional personalised customer service.
- Regular follow ups to help maximise conversion and provide feedback as to non-conversion.
- Maintaining excellent knowledge of the destinations and product range.
- Cross sell across to other destinations appropriate to the customers needs.
- Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment.
- Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel.
- Exceptional customer service and administrative skills.
- Ability to demonstrate and ability to influence and negotiate.
- Excellent spoken and written English.
- Results and target driven, and self motivated.
- Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor.
- Salary £30k to £33k dependent on experience plus commission - £7k to £10 is realistic.
- Hybrid office / home based role, 2 days in the office.
- Monday to Friday 8 – 4, 9 to 5 or 10 – 6 with Saturdays on a rota (approx. 1 per month).
- Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well being treatments at discounted rates & social events.
- Beautiful modern offices.
Please apply for the position of Nordic & Travel Specialist online or email your cv to (url removed).
Nordic & Polar Travel Specialist employer: C&M Travel Recruitment
Join a leading destination specialist Tour Operator as a Nordic & Polar Travel Specialist, where you will thrive in a supportive and dynamic work environment. With a competitive salary and commission structure, alongside opportunities for personal travel experiences and hybrid working in beautiful Surrey, this role offers not just a job but a pathway to grow your career in the travel industry. Enjoy a range of employee benefits including discounted travel, health plans, and social events that foster a vibrant team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Nordic & Polar Travel Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the destinations they specialise in. This will help you tailor your conversations and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your travel experiences and how they relate to the role. Highlight your sales achievements and customer service skills, as these are key for a Nordic & Polar Travel Specialist.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Nordic & Polar Travel Specialist
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share your experiences in the Nordic and Polar regions, and how they’ve shaped your understanding of these destinations. We want to see your enthusiasm for creating bespoke trips!
Tailor Your CV:Make sure your CV is tailored to the role of Nordic & Polar Travel Specialist. Highlight relevant experience in travel sales and customer service, and don’t forget to mention any specific knowledge you have about the regions. We’re looking for candidates who can hit the ground running!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to address how your skills align with the responsibilities listed in the job description. We love seeing candidates who can connect their experience directly to what we need!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes straight to us. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Destinations
Make sure you brush up on your knowledge of the Nordic and Polar regions. Familiarise yourself with popular destinations, unique experiences, and any recent travel trends. This will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience in detail. Think of specific examples where you met or exceeded targets, and be ready to explain how you achieved those results. Highlight your upselling techniques and how you’ve maximised revenue in past roles.
✨Demonstrate Exceptional Customer Service
Be ready to share examples of how you've provided outstanding customer service in the past. Think about challenging situations you've handled and how you turned them into positive outcomes. This role is all about personalising experiences, so show that you can go the extra mile for clients.
✨Practice Your Communication Skills
Since this role involves responding to queries via phone, email, and live chat, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and answering potential questions.
