At a Glance
- Tasks: Book exciting travel for music and entertainment clients, managing changes and emergencies.
- Company: Join a growing Travel Management Company in the vibrant music industry.
- Benefits: Competitive salary, bonuses, hybrid working, and great career progression.
- Other info: Dynamic work environment with flexible hours and opportunities to grow.
- Why this job: Be part of the music scene while making travel arrangements for major tours.
- Qualifications: Experience with GDS like Galileo or Amadeus and a passion for music.
An exciting opportunity to join a growing Travel Management Company arranging travel for clients across the music and entertainment industry. This could suit an experienced Travel Consultant who has worked with group travel and flights through a GDS, or a Tailormade Travel Consultant who is used to arranging complex travel, dealing with changes and emergencies and working flexibly around their clients. You don’t necessarily need previous music touring experience. I’m looking for someone with the right attitude, flexibility and drive to learn the touring side of the business. A genuine interest in music, bands and the entertainment industry would be a real advantage.
Travel Consultant duties:
- Booking flights and other worldwide travel arrangements for music and entertainment clients
- Working with group travel and managing flight bookings through a GDS
- Changing and amending itineraries and dealing with last-minute requests
- Managing travel problems and emergencies calmly and efficiently
- Liaising with clients, tour managers and suppliers to make sure travel arrangements run smoothly
- Taking ownership of issues and seeing them through to resolution
- Providing excellent customer service, even when things become busy or plans change at short notice
Experience required:
- Experience booking flights using a GDS such as Galileo or Amadeus
- Group travel experience involving flights would be highly desirable
- Alternatively, strong Tailormade Travel or Travel Consultant experience involving complex worldwide travel
- Experience dealing with changes, disruptions, emergencies or last-minute client requests
- Excellent customer service and communication skills
- A positive, can-do attitude with the ability to stay calm under pressure
- A genuine interest in music, bands or the entertainment industry would be a real advantage
- Most importantly, you’ll need to be flexible, adaptable and willing to do what is needed to get the job done
Additional information:
- Working between 8.30am and 6.30pm on a small shift pattern: Flexibility is essential. This is not a typical 9–5 corporate travel role and shifts can sometimes overrun depending on what is happening with clients and tours.
- You’ll need to be comfortable working in an environment where things can change quickly and where getting the job done is more important than simply finishing when your scheduled shift ends.
- £32,000–£33,000 salary plus excellent benefits, bonuses and incentive payments
- Good opportunities for career progression
- The opportunity to work with major names across the music and entertainment industry and be involved in travel for tours around the world
- Office-based initially, with hybrid working available following successful completion of a 3-month probation period
If you’re an experienced Travel Consultant, Group Travel Consultant, Tailormade Travel Consultant or Business Travel Consultant with strong flight and GDS experience, and you’re looking for the opportunity to move into music and touring travel, I’d love to hear from you.
Travel Consultant - Manchester employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant - Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Travel Consultant - Manchester.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Travel Consultant - Manchester application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant - Manchester openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant - Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant - Manchester role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant - Manchester position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant - Manchester.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
