At a Glance
- Tasks: Lead a dynamic team in delivering exceptional business travel services and support clients.
- Company: Independent Corporate Travel Management Company with a focus on growth and innovation.
- Benefits: Competitive salary of £35-37k, flexible home-based work, and no weekend shifts.
- Other info: Join a supportive environment where your voice is valued and career progression is encouraged.
- Why this job: Make a real impact as a team leader in a growing travel company.
- Qualifications: Experience in business travel management and strong leadership skills required.
Required for an independent Corporate Travel Management Company based in the UK, this exciting opportunity is for an experienced Team Leader, Team Manager or supervisor with Business Travel or corporate travel experience to lead a small team, assisting the manager to grow the team further and lead by example.
This successful Business Travel Company requires a motivated individual who has experience in Business travel or corporate travel and will be rewarded with an excellent salary of £35-37k.
Business Travel Team Leader experience required:
- Team Manager, Supervisory or Team Leader experience is essential for this role, from within a Business Travel environment, TMC or corporate travel company.
- Experience of dealing with complex multisector itineraries using a GDS either Galileo or Amadeus.
- Full working knowledge of reservations through to changes, reissues and with excellent fares knowledge.
Business Travel Team Leader role and responsibilities include:
- To deliver exceptional customer service at all times, regularly monitoring and reviewing the team's service delivery.
- Manage your own clients in addition to providing support to that of Business Travel consultants.
- Assist manager with coaching / training and 1-1's.
- Assist staff with escalated queries and complaints which will include advice on more complex itineraries.
- Support and work alongside the Manager to develop and build strong client relationships.
- Demonstrate extraordinary customer service to your team.
Other info:
This is an excellent opportunity to work for an independent but growing Travel Company that are expanding their business travel team. Hours are Mon – Friday 9am-6pm, no weekends. Homebased. Flexibility needed for covering the emergency company mobile.
This is a great opportunity to work where your voice is heard as a team leader and your contribution to progressing the team is duly noted.
If you are interested in this Business Travel Team Leader position, then please contact Kelly and email a copy of your up to date CV or apply online quoting ref KR60688.
Team Leader - business travel in Manchester employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - business travel in Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Team Leader - business travel.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Team Leader - business travel application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Team Leader - business travel openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Team Leader - business travel in Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Team Leader - business travel role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Team Leader - business travel position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Team Leader - business travel.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
