At a Glance
- Tasks: Manage complex travel for music and entertainment tours worldwide.
- Company: Dynamic Travel Management Company specialising in the music and entertainment industry.
- Benefits: Up to £35,000 salary, bonuses, excellent benefits, and career progression.
- Other info: Flexible working hours with opportunities for hybrid work after probation.
- Why this job: Join a vibrant team and work with major names in music and entertainment.
- Qualifications: Experience in business travel, strong GDS knowledge, and excellent customer service skills.
An exciting opportunity has arisen to join a growing Travel Management Company specialising in travel for clients across the music and entertainment industry. I’m looking for an experienced Touring Travel Specialist, Senior Business Travel Consultant, Business Travel Consultant, Corporate Travel Consultant or Groups Flights Specialist who has experience managing travel for production, entertainment or music touring clients. You’ll work on dedicated accounts, arranging complex worldwide travel and building strong relationships with your clients.
Senior Business Travel Consultant duties:
- Booking complex worldwide travel including flights, hotels, car hire and rail
- Managing travel for music, entertainment and touring clients and groups
- Changing and amending itineraries, including ticketing and reissuing
- Problem solving and managing last-minute travel changes
- Providing a high level of customer service and building strong relationships with tour managers and travel managers
- Taking ownership of issues and seeing them through to resolution, even when plans change at short notice
Experience required:
- Strong business travel, corporate travel or music touring travel experience
- Excellent Galileo or Amadeus knowledge
- Strong ticketing and reissuing experience
- GDS group travel experience would be an advantage
- Excellent customer service and relationship-building skills
- A flexible approach to working hours is essential. This is not a typical 9–5 corporate travel role — client and touring requirements can change at short notice and shifts may occasionally overrun. The priority is making sure the travel arrangements are fully taken care of.
Additional information:
- Working between 8.30am and 6.30pm on a small shift pattern: Flexibility is essential, as shifts can sometimes overrun depending on what is happening with clients and tours. You’ll need to be comfortable doing what is required to get the job done rather than simply finishing when your scheduled shift ends.
- Up to £35,000 salary plus excellent benefits, bonuses and incentive payments
- Good opportunities for career progression
- The opportunity to work with major names across the music and entertainment industry and manage travel for tours around the world
- Office-based initially, with hybrid working available following successful completion of a 3-month probation period
If you’re an experienced Touring Specialist, Business Travel Consultant, Senior Business Travel Consultant, Corporate Travel Consultant or Group Air Specialist with strong GDS and ticketing experience, I’d love to hear from you.
Senior Touring specialist - Manchester employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Touring specialist - Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Senior Touring specialist - Manchester.
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Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
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✨Don’t Shy Away from Cold Emails
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We think you need these skills to ace Senior Touring specialist - Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Touring specialist - Manchester role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Touring specialist - Manchester position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Touring specialist - Manchester.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
