Our client is a specialist travel insurance company and are seeking a Customer Care Executive to join their team in Stockport. You will be the first point of contact for customers providing insurance quotes and any pre or post enquiries. The role is Monday-Friday based in the office and comes with a salary of up to £28,000 dependent on experience.
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
Customer Care Executive responsibilities:
Handle inbound sales & customer queries by phone and email
Create accurate quotes & set up policies
Process upgrades, amendments, payments, cancellations & refunds
Work with underwriters to find the right solutions
Build strong product knowledge and use internal systems confidently
Meet daily targets and deliver great customer experiences
Customer Care Executive skills required:
Customer service experience
Strong communication & sales confidence
Ability to multitask in a fast-paced environment
Good Microsoft Office skills
Positive attitude, great organisation & eagerness xgikmsk to learn
Understanding of GDPR
GCSE-level education (or equivalent)
Additional information:
Competitive salary + performance bonuses
Company pension
20 days holiday + bank holidays + your birthday off (29 total)
Monday–Friday hours, no weekends
Casual dress code
Bi-annual team socials
Customer Care Executive in Manchester employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
