At a Glance
- Tasks: Manage out-of-hours travel requests and handle ticketing with Amadeus.
- Company: Join a supportive team in a flexible, home-based role.
- Benefits: Earn £15 per hour plus bonuses for emergency work; enjoy a great work-life balance.
- Other info: Perfect for those who thrive in independent roles and love the technical side of travel.
- Why this job: Utilise your Amadeus expertise while enjoying quiet shifts and the chance to 'work' from home.
- Qualifications: Strong Amadeus experience and confidence in managing bookings and ticketing processes.
The predicted salary is between 15 - 15 £ per hour.
Are you an Amadeus expert who genuinely enjoys the technical side of travel? We're looking for an experienced Reservations & Ticketing Specialist to join a busy Out of Hours team, supporting clients with urgent travel requirements outside normal office hours.
This role would suit someone who has worked in a dedicated ticketing department or an experienced reservations consultant from a tour operator environment, who is confident managing the entire booking lifecycle - from creating reservations through to ticketing, reissues, refunds and urgent travel changes. With an exceptionally low volume of work overnight, this is a rare opportunity to utilise your expertise while enjoying an outstanding work-life balance.
The Role
- Managing a low volume of out-of-hours travel requests.
- Creating and amending UK, European and worldwide travel reservations.
- Issuing tickets, processing exchanges, reissues and refunds within Amadeus.
- Handling schedule changes, travel disruptions and urgent requests.
- Working confidently with fares, fare rules and ticketing processes.
- Ensuring bookings are completed accurately and efficiently.
- A genuine on-call position where, once any work has been completed, the remainder of the shift is typically quiet (sleeping is permitted).
Working Pattern
- Monday & Tuesday nights every week.
- 5.00pm - 9.30am.
- Plus 4 planned weeks per year providing annual leave cover (working 5 days from 7, including weekend shifts during those weeks only).
- Fully home-based.
Salary & Benefits
- £15 per hour (approximately 1,914 contracted hours per year).
- Additional £25 bonus for any emergency work completed between midnight and 4.00am (per PNR where applicable).
- Exceptionally low workload - often described as being 'paid to sleep'.
- Permanent position.
- Friendly and supportive team.
What We're Looking For
We're looking for someone who is technically strong in Amadeus, with excellent reservations and ticketing knowledge from a tour operator or travel management company (TMC). You'll ideally have:
- Strong Amadeus reservations and ticketing experience.
- Confidence creating bookings from start to finish, through to ticket issuance.
- Excellent knowledge of reissues, exchanges, refunds, split PNRs, fares and fare rules.
- A solid understanding of airline policies and ticketing procedures.
- The confidence to work independently and resolve urgent travel issues outside normal office hours.
- Happy to work alone.
If you're the person colleagues turn to for complex ticketing queries and enjoy the technical side of travel, this is an outstanding opportunity to put those skills to use in one of the most flexible Out of Hours roles available.
Interested? Contact Kelly on 07955 439894 or email kelly@candm.co.uk, quoting reference KRM60634.
Business Travel Consultant Hybrid/Remote working in Manchester employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant Hybrid/Remote working in Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Business Travel Consultant Hybrid/Remote working.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Business Travel Consultant Hybrid/Remote working application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Business Travel Consultant Hybrid/Remote working openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Business Travel Consultant Hybrid/Remote working in Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Business Travel Consultant Hybrid/Remote working role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Business Travel Consultant Hybrid/Remote working position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Business Travel Consultant Hybrid/Remote working.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
