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- Tasks: Book dream holidays and provide exceptional service to customers and travel agents.
- Company: Join a friendly, upmarket tour operator with a focus on luxury travel.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and discounted long-haul travel.
- Why this job: Be part of a dynamic team with regular social events and educational trips.
- Qualifications: Experience in travel consulting and excellent customer service skills required.
- Other info: Flexible hybrid working options available after probation; fun team culture!
Luxury Travel Consultant
This upmarket Tour Operator are looking for a Luxury Travel Consultant to join their small, friendly reservations team. Rewarded with a competitive basic salary of up to 32k depending on experience, plus quarterly bonus and discounted long-haul travel you will be booking dream holidays to a range of destinations.
Luxury Travel Consultant Responsibilities:
- Sell holidays over the phone and through the internet, chasing quotes to achieve targets.
- Maintain excellent working relationship and deliver exceptional service to direct customers and travel agents.
- Amend bookings and arrange special requests
- Follow up on options held
- Pro-actively deal with any customer issues arising.
Luxury Travel Consultant Skills Required:
- Proven experience in a reservations or travel consultant role within the travel industry ideally using a GDS (Galileo / Amadeus)
- Excellent customer service skills, with strong attention to detail.
- Proven knowledge of longhaul destinations, specifically Indian Ocean.
Luxury Travel Consultant – Additional Information:
- Basic salary of up to 32k depending on experience plus quarterly bonus.
- Office based but flexibility for hybrid working after probationary period.
- Working hours are 9 to 5.30 Mon to Friday, Saturday 9 to 4 and Saturdays on a rota basis with a day off in the week.
- Regular educational visits.
- Active team social events and nights out!
Please apply for the position of Luxury Travel Consultant online or email your cv to (url removed)
Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Luxury Travel Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel Consultant
✨Tip Number 1
Familiarize yourself with the GDS systems like Galileo or Amadeus, as having hands-on experience with these platforms can set you apart from other candidates. Consider taking a short online course or tutorial to brush up on your skills.
✨Tip Number 2
Research popular long-haul destinations, especially in the Indian Ocean, and be prepared to discuss your knowledge during the interview. Showing that you have a passion for travel and an understanding of these locations will impress the hiring team.
✨Tip Number 3
Practice your customer service skills by role-playing common scenarios you might encounter as a Luxury Travel Consultant. Being able to demonstrate your ability to handle customer issues effectively will highlight your suitability for the role.
✨Tip Number 4
Network with professionals in the travel industry, whether through LinkedIn or local events. Building connections can provide valuable insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Luxury Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, especially any roles as a reservations or travel consultant. Emphasize your familiarity with GDS systems like Galileo or Amadeus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific long-haul destinations you are knowledgeable about, particularly in the Indian Ocean, to demonstrate your expertise.
Showcase Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in previous roles. Highlight any situations where you successfully resolved customer issues or exceeded client expectations.
Follow Application Instructions: Ensure you apply online through the specified channels. Double-check that you have included all required documents and that your application is complete before submitting it.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Travel Knowledge
Make sure to highlight your knowledge of long-haul destinations, especially the Indian Ocean. Be prepared to discuss your personal travel experiences and how they can enhance your ability to sell dream holidays.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. This role requires maintaining excellent relationships with customers and travel agents, so showcasing your interpersonal skills is key.
✨Familiarize Yourself with GDS Systems
If you have experience using a Global Distribution System like Galileo or Amadeus, be ready to discuss it. If not, do some research on how these systems work and be prepared to explain how you would quickly learn to use them.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales techniques and problem-solving abilities. Practice handling common customer issues and how you would amend bookings or arrange special requests.
