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- Tasks: Lead a dynamic sales team in the luxury travel sector and drive performance.
- Company: Luxury niche travel company based in central London with a hybrid work model.
- Benefits: Competitive salary, generous bonus, private healthcare, and free family travel opportunities.
- Other info: Enjoy 25 days holiday plus bank holidays and excellent career growth potential.
- Why this job: Join a passionate team and make a real impact in the travel industry.
- Qualifications: Proven sales management experience in travel and strong leadership skills.
The predicted salary is between 40000 - 52000 £ per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales managers duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and correction actions to address performance.
- Provide regular reports to senior management on team performance.
Sales managers skills required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting a help the team achieve targets, KPIs, call conversations etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
Great benefits including private health care, life assurance, income protection, fantastic group pension plan, free expedition travel for family, 25 days holidays plus bank holidays.
If you are interested in this fantastic opportunity please apply online or send your CV to duncan@candm.
Sales Director, Retail Planning in London employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Director, Retail Planning in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Director role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales management and team leadership. We recommend using the STAR method to structure your answers, showcasing your achievements in meeting KPIs and improving team performance.
✨Tip Number 3
Showcase your coaching skills! Be ready to discuss how you've supported your teams in the past, focusing on specific examples of how you've helped them hit targets and improve customer satisfaction scores.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Director, Retail Planning in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales Director, Retail Planning. Highlight your experience in sales management within the travel industry and any relevant achievements that showcase your ability to lead a team effectively.
Showcase Your Leadership Skills: In your application, emphasise your experience in coaching and developing teams. We want to see how you've helped others achieve their KPIs and sales goals, so share specific examples that demonstrate your leadership style.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you outline why you're the perfect fit for this hybrid role and how your skills align with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've met or exceeded sales targets in your previous positions, and have specific examples at hand to showcase your achievements.
✨Showcase Your Leadership Skills
As a Sales Director, you'll be leading a team. Prepare to talk about your experience in coaching and mentoring others. Think of instances where you’ve improved team performance or resolved conflicts, and be ready to share those stories.
✨Understand the Company Culture
Research the luxury travel company’s values and mission. Tailor your responses to reflect how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This could be about their approach to customer satisfaction or how they measure success within the team. It demonstrates your interest in the role and helps you assess if it’s the right fit for you.