At a Glance
- Tasks: Help customers plan and book luxury travel experiences tailored to their preferences.
- Company: Renowned retail travel agency with a fantastic reputation in East London.
- Benefits: Competitive salary up to £35k pro rata, plus regular fam trips.
- Why this job: Join a passionate team and make dream holidays a reality for clients.
- Qualifications: Experience in retail travel and strong knowledge of popular destinations required.
- Other info: Part-time role with a minimum of 3 full days per week, office-based.
A great opportunity has arisen for an experienced Travel Consultant to join this excellent retail travel agency in East London on a part time basis. This well renowned company have been trading for many years and have a fantastic reputation in the industry. They offer an excellent working environment and are looking for a Part Time Travel Consultant to join their experienced team to deal with all aspects of luxury leisure travel. Salary dependent on experience but up to circa £35k (pro rata), office based.
Role & Responsibilities:
- Assist customers with planning and booking their travel arrangements, to include package and tailor-made holidays, flights, accommodation, and transport.
- Research and recommend travel destinations, attractions, and activities based on customer preferences and budget.
- Provide excellent customer service by addressing client enquiries and resolving any issues or concerns.
- Stay up-to-date with travel industry trends and changes in regulations to provide accurate information to clients.
- Collaborate with airlines, hotels, and other travel partners to secure the best deals and packages for clients.
- Process payments, manage booking confirmations and other associated administration for customers.
Skills & Experience Required:
- Extensive experience working in retail travel, preferably for an independent agency is a must.
- Strong worldwide knowledge of popular holiday destinations.
- Working knowledge of a variety of travel booking systems.
- Excellent spoken and written English.
- Exceptional customer service skills and a customer focused approach.
- Strong attention to detail and accuracy skills with ability to manage a busy workload.
Additional Information:
- Salary dependent on experience but circa £35k pro rata.
- Part time - minimum of 3 full days per week to include Saturdays.
- 100% office based in East London.
- Regular fam trips.
Please apply for the position of Part Time Travel Consultant online or email your CV.
Part Time Travel Consultant in London employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Travel Consultant in London
✨Tip Number 1
Get to know the company before your interview! Research their values, recent news, and what makes them stand out in the travel industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a client. Be ready to share these stories during your chat with them.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the company culture. This shows that you’re engaged and helps you figure out if it’s the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. So, go ahead and hit that 'Apply' button!
We think you need these skills to ace Part Time Travel Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail travel and showcases your knowledge of popular holiday destinations. We want to see how your skills align with the role, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and customer service. Let us know why you’re the perfect fit for our team and how you can contribute to our fantastic reputation.
Show Off Your Customer Service Skills: In your application, emphasise your exceptional customer service skills. Share examples of how you've gone above and beyond for clients in the past. We love candidates who put customers first!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Destinations
Brush up on your knowledge of popular holiday destinations and current travel trends. Be ready to discuss your favourite places and why they stand out, as this shows your passion for travel and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a client, as this will demonstrate your customer-focused approach.
✨Familiarise Yourself with Booking Systems
If you have experience with specific travel booking systems, be sure to mention them. If not, do a bit of research on common systems used in the industry so you can speak confidently about your ability to learn and adapt.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This could include inquiries about their approach to luxury travel or how they stay updated with industry changes. It shows your genuine interest and helps you assess if the company is the right fit for you.