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- Tasks: Create bespoke group travel experiences across the UK and Ireland for inbound travellers.
- Company: Dynamic destination management company with a focus on exceptional client care.
- Benefits: Competitive salary, hybrid working, 25 days annual leave, and private medical cover.
- Why this job: Join a growing team and make unforgettable travel memories for clients.
- Qualifications: Experience in the travel industry and strong organisational skills required.
- Other info: Great career progression opportunities and familiarisation travel included.
UK and Ireland Specialist Destination Management company are looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers. 30-33K. Hybrid-working (first 6 months, 3-days office : 2 home, post-6 months 1-day office : 4 home).
Groups Operations Executive Responsibilities:
- Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication.
- Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics.
- Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish.
- Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness.
- Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions.
- Produce invoices for customers and verify incoming charges from suppliers and partners.
- Resolution of issues and navigation of operational challenges.
Groups Operations Executive Skills and Experience:
- Travel Industry Experience required.
- Highly organised and meticulous.
- Strong at Relationship building with suppliers and partners.
- High standard of written and spoken English.
- Prior knowledge of UK and Ireland Travel product is not required as training will be given.
Groups Operations Executive Additional Information:
- Annual leave 25 days plus your birthday.
- Private Medical and Dental Cover.
- Pension.
- Loads of familiarisation travel.
- Good scope to progress in a highly successful, growing travel company.
If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV to or call Mark on (phone number removed).
Groups Operations Executive in London employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Operations Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in group operations. Attend events or join online forums where you can connect with potential employers and learn more about the role.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Understand their approach to bespoke group experiences and think of examples from your past that showcase your organisational skills and client care.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, highlight how you've successfully collaborated with suppliers and partners in the past. This will demonstrate your ability to thrive in a role that requires strong connections.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Groups Operations Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any travel industry experience and your organisational skills, as these are key for the Groups Operations Executive role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for creating bespoke group experiences. Mention specific examples of how you've excelled in client care or relationship building in previous roles.
Be Precise and Thorough: When compiling your application, ensure that all details are accurate and well-organised. This reflects the meticulous nature we value at StudySmarter and is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you research the company and its offerings. Familiarise yourself with the types of bespoke group experiences they create around the UK and Ireland. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a Groups Operations Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to oversee every stage of group travel arrangements effectively.
✨Build Rapport
Since relationship building is crucial in this role, practice how you can connect with the interviewers. Be friendly, approachable, and ready to discuss how you’ve built relationships with suppliers and partners in previous roles.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle operational challenges or customer issues. Think of specific scenarios where you resolved problems efficiently, as this will highlight your critical thinking and adaptability in the travel industry.
