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- Tasks: Lead a dynamic sales team in the luxury travel sector and drive performance.
- Company: Exciting luxury travel company based in central London with a hybrid work model.
- Benefits: Competitive salary, generous bonuses, private healthcare, and free family travel opportunities.
- Other info: Enjoy 25 days holiday plus bank holidays and excellent career growth potential.
- Why this job: Join a passionate team and make a real impact in the travel industry.
- Qualifications: Proven sales management experience in travel and strong leadership skills.
The predicted salary is between 40000 - 52000 £ per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales managers duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and correction actions to address performance.
- Provide regular reports to senior management on team performance.
Sales managers skills required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting a help the team achieve targets, KPIs, call conversations etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
Great benefits including private health care, life assurance, income protection, fantastic group pension plan, free expedition travel for family, 25 days holidays plus bank holidays.
If you are interested in this fantastic opportunity please apply online or send your CV to duncan@candm.
Accounts Manager with Sales in London employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager with Sales in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for an Accounts Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their sales goals and KPIs, so you can show how your experience aligns with their needs. We want you to shine when it comes to discussing your coaching and team management skills!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've helped teams hit targets and improve performance in previous roles. Use specific examples that highlight your leadership style and results-driven approach—this is your time to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Good luck, and we can't wait to see you land that dream role!
We think you need these skills to ace Accounts Manager with Sales in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales management experience in the travel industry and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, met KPIs, and improved customer satisfaction in previous positions.
Show Your Passion for Travel: Since we're a luxury niche travel company, let your love for travel shine through in your application. Mention any personal experiences or insights that relate to the travel industry to make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to sales management in the travel industry. Be ready to discuss how you've met or exceeded targets in your previous roles, as this will show your potential employer that you understand what it takes to drive sales success.
✨Showcase Your Coaching Skills
Since the role involves coaching a team, prepare examples of how you've successfully trained and developed team members in the past. Highlight specific instances where your coaching led to improved performance or morale, as this will demonstrate your leadership capabilities.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to team performance and customer satisfaction. Think about how you would handle underperforming team members or resolve customer complaints, as this will showcase your problem-solving skills and ability to maintain high standards.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture, especially since it’s a luxury niche travel company. Being able to articulate why you want to work there and how you align with their mission will set you apart from other candidates and show your genuine interest in the role.