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- Tasks: Lead client onboarding and ensure smooth transitions for new accounts.
- Company: Join an award-winning business travel management company with a stellar reputation.
- Benefits: Enjoy hybrid work options and a supportive team environment.
- Why this job: Be part of a growing team that values communication and client success.
- Qualifications: Experience in client relations and strong communication skills are essential.
- Other info: Remote work is available for the right candidate.
The predicted salary is between 36000 - 60000 £ per year.
Client Implementation Manager – Corporate Travel. Due to winning multiple new accounts, this award winning and highly reputable business travel management company are looking to recruit a new Client Implementation Manager to join their growing team. Hybrid working (ideally 3 days in the office and 2 days remote) however remote is an option for the right person. Client Implementation Manager Responsibilities Support and take ownership at a deeper level during the initial stages of the customer journey to achieve immediate relationship success and identify potential issues and challenges. Act in a consultative capacity when working with new clients to ensure their onboarding journey is a smooth transition and ensuring that the key objectives of the client have been taken into account when forming the basis of the Business Plan Identify client needs to support and introduce the right cross-functional team, and work with internal teams to arrange online training Develop exceptional communication skills, acting as the interface between Sales, Implementation, Operations, CSM, Leadership, and the client. Continuously improve processes. Client Implementation Manager Skills Required Evaluate the initial needs of the customer and deliver beyond expectations is essential. Proven experience in building successful client relationships, being commerc…
Implementation Manager - Corporate Travel employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager - Corporate Travel
✨Tip Number 1
Familiarize yourself with the specific needs and challenges of corporate travel management. Research common pain points that clients face during implementation and think about how you can address these in your conversations.
✨Tip Number 2
Highlight your experience in consultative roles during interviews. Be prepared to share examples of how you've successfully managed client onboarding processes and resolved issues, showcasing your ability to build strong relationships.
✨Tip Number 3
Demonstrate your communication skills by preparing thoughtful questions for your interviewers. This shows that you are proactive and genuinely interested in understanding the company's approach to client implementation.
✨Tip Number 4
Network with professionals in the corporate travel industry. Attend relevant events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at our company.
We think you need these skills to ace Implementation Manager - Corporate Travel
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Implementation Manager position. Understand the key responsibilities and skills required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in client management, onboarding processes, and communication skills. Use specific examples that demonstrate your ability to build successful client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's needs and how you can contribute to their success. Mention your experience in managing client implementations and any relevant achievements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at C&M Travel Recruitment
✨Understand the Client Journey
Make sure you have a clear understanding of the client journey and how your role as an Implementation Manager fits into it. Be prepared to discuss how you would support clients during their onboarding process and ensure a smooth transition.
✨Showcase Your Communication Skills
Since exceptional communication is key in this role, be ready to demonstrate your ability to communicate effectively with various stakeholders. Share examples from your past experiences where you successfully acted as a liaison between different teams.
✨Highlight Your Problem-Solving Abilities
Be prepared to discuss how you identify potential issues and challenges during the implementation process. Provide specific examples of how you've addressed similar situations in the past and what strategies you used to overcome them.
✨Emphasize Your Client Relationship Experience
This role requires proven experience in building successful client relationships. Be ready to share stories that highlight your ability to evaluate client needs and exceed their expectations, showcasing your consultative approach.
