At a Glance
- Tasks: Assist clients with travel arrangements during medical emergencies, ensuring their needs are met.
- Company: Family-owned travel management company with a focus on client care.
- Benefits: Competitive salary, flexible hours, and remote work after training.
- Other info: Initial training in Hampshire, then fully remote work available.
- Why this job: Make a real difference by helping people in critical situations while working nights.
- Qualifications: Two years' experience in the travel industry and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Required for this family owned travel management company. They are looking for an experienced Business Travel Consultant to work nights on their repatriation team, assisting clients in medical emergencies. This role can be full or part time with a competitive salary.
Duties:
- Book travel and hotel accommodation for the emergency medical assistance cases
- Support and understand the client’s assistance needs and offer the best professional advice to solve travel and transportation problems and timing
- Manage enquiry through to booking, ensuring effective prioritisation
- Implement operational procedures to ensure growth of client satisfaction
Skills Required:
- Minimum of two years’ experience of working in the travel industry
- Knowledge of Galileo is preferable but will consider other GDS
- Attention to detail
- Enthusiasm and willingness to learn
- Strong communication skills including an excellent telephone manner
- Problem-solving
Additional Info:
All training is to be carried out in the office in Hampshire (approx 2 weeks) then fully remote. Shifts 10pm to 8am Mon to Fri.
Out of Hours Business Travel Consultant in Hampshire employer: C&M Travel Recruitment
Join a family-owned travel management company that prioritises employee well-being and professional growth. With flexible full or part-time roles, competitive salaries, and a supportive work culture, you'll thrive in a dynamic environment dedicated to assisting clients during critical moments. Enjoy the unique advantage of remote work after initial training in Hampshire, allowing you to balance your career with personal commitments while making a meaningful impact in the travel industry.
