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- Tasks: Support travel consultants with ticketing, reissues, and complex GDS issues.
- Company: Join a global TMC delivering personalised travel management for VIPs.
- Benefits: Competitive salary, healthcare plan, enhanced pension, and employee discounts.
- Why this job: Be the go-to expert in a dynamic environment where every day is unique.
- Qualifications: Strong experience in corporate travel operations and advanced Galileo skills.
- Other info: Hybrid working after initial training with genuine career growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
We’re working with a Global TMC that delivers high-end, personalised travel management for VIPs, execs, and Group travel. They’re now on the lookout for a Galileo Expert, someone who lives and breathes GDS, knows ticketing inside out, and enjoys solving complex travel puzzles to assist the Business Travel consultants and corporate travel consultants.
If you’re the person colleagues turn to when something goes wrong with a booking or a reissue, or a GDS tech error this role is made for you.
As a Galileo GDS expert you will:
- Support Business travel and corporate travel consultants and operational teams with all things ticketing or after the initial booking has been made
- Handling reissues, exchanges, and fare recalculations quickly and accurately
- Processing NDC bookings, ensuring smooth ticketing and invoicing
- Managing refunds and resolving any BSP or ADM queries
- Troubleshooting complex GDS and fare issues across multiple scenarios
- Working with global teams to improve workflows and find smarter, faster solutions
- Maintaining compliance with PCI and company policies
As a Galileo GDS Expert you will have:
- Strong experience in a corporate travel or Business travel operations or ticketing support role (TMC background ideal)
- Advanced Travelport Galileo skills
- Deep understanding of fare rules, ticketing processes, refunds, and reissues
- Knowledge of nett fares, mark-ups, and GDS scripting functions
- A proactive, detail-focused mindset and a love for solving problems under pressure
Benefits for the Galileo expert:
- Role can be based in London or Manchester for the first 3 months in the office and hybrid thereafter
- Competitive salary of £35-40k DOE
- Healthcare cash plan & wellness programme
- Enhanced pension contributions
- Employee discounts and service-based holiday increases
- Supportive, collaborative environment with genuine career growth
- Working a small shift pattern Mon – Fri between 8.30am – 6.30pm and once a month on a Friday you will do a 11am - 7pm shift
If you’re a Galileo pro who enjoys helping others and wants to join a global travel management company where no two days are the same, apply today and let’s chat!
Galileo Expert employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Galileo Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with GDS systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got a knack for solving complex travel puzzles, consider creating a portfolio or case studies that highlight your problem-solving abilities with GDS. This can really impress potential employers.
✨Tip Number 3
Prepare for the interview! Brush up on common GDS scenarios and be ready to discuss how you’ve tackled ticketing issues in the past. We want to see your expertise shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Galileo Expert
Some tips for your application 🫡
Show Off Your GDS Skills: Make sure to highlight your advanced Travelport Galileo skills in your application. We want to see how you’ve tackled ticketing challenges and solved complex travel puzzles in the past!
Be Specific About Your Experience: When detailing your experience, focus on your background in corporate or business travel operations. We love seeing specific examples of how you've handled reissues, exchanges, and fare recalculations.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through! Share your passion for travel and problem-solving, as it helps us get to know you better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your Galileo skills before the interview. Be ready to discuss specific ticketing processes, fare rules, and how you've handled complex GDS issues in the past. This will show that you’re not just familiar with the system but truly understand it.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle tricky situations, like a booking error or a fare recalculation. Think of examples from your previous roles where you successfully solved similar problems, and be ready to walk the interviewer through your thought process.
✨Show Your Team Spirit
Since this role involves supporting consultants and working with global teams, highlight your collaborative experiences. Share stories that demonstrate your ability to work well under pressure and how you’ve contributed to improving workflows in past positions.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to discuss how your proactive mindset and detail-oriented approach align with their goals. Showing that you fit into their supportive and collaborative environment can give you an edge.