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- Tasks: Manage fares and ticketing using Amadeus GDS, including issuing tickets and handling refunds.
- Company: Join a successful tour operator offering worldwide holidays and a dynamic work environment.
- Benefits: Enjoy hybrid working options, competitive salary, and a day off for your birthday.
- Why this job: Be part of a vibrant team, build supplier relationships, and enhance your travel industry skills.
- Qualifications: Proficiency in Amadeus GDS and experience in air operations or business travel required.
- Other info: Monday to Friday role with a salary range of £28k to £35k based on experience.
This successful tour operator offers a range of worldwide touring holidays and is now looking for a Fares & Ticketing Executive. This is a varied role based in the aviation department dealing with all things fares and ticketing on Amadeus GDS. The role offers office or hybrid working, with fully home-based being considered for experienced candidates. This is a Monday to Friday role with a salary of up to £35k.
Role & Responsibilities:
- To act as the Amadeus GDS specialist within the flights team
- Issuing BSP tickets via Amadeus for both individual and group bookings
- Reissues, refunds, CAT35 fares, ADM's, BSP reporting, upgrades
- Manage flight allocations and action major and minor flight schedule changes
- Build relationships with suppliers and liaise with them directly
- Loading flights into the operating system and keep all information current
- Research alternatives routes where needed
Skills & Experience Required:
- Amadeus GDS proficiency
- Fares and Ticketing level 1 and 2 or equivalent experience
- Experienced in working in an air operations, fares & ticketing or business travel consultant role
- Understanding of group flights
- Excellent communication and time management skills
- Knowledge and understanding of scheduled airline contracts
Additional information:
- Salary circa £28k to £35k dependent on experience
- Monday-Friday 08.45 AM to 17.30 PM
- Birthday off
Please apply for the role of Fares & Ticketing Executive online or email your CV to (url removed).
Flights & Ticketing Specialist employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights & Ticketing Specialist
✨Tip Number 1
Familiarise yourself with Amadeus GDS if you haven't already. Since this role requires proficiency in this system, consider taking an online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the platform.
✨Tip Number 2
Network with professionals in the aviation industry, especially those who work with fares and ticketing. Attend relevant events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with group bookings and scheduled airline contracts during interviews. Be ready to share specific examples of how you've successfully managed these aspects in previous roles, as this will showcase your expertise.
✨Tip Number 4
Research the company and its offerings thoroughly. Understanding their range of worldwide touring holidays will help you tailor your conversations and show genuine interest in the role, making you a more appealing candidate.
We think you need these skills to ace Flights & Ticketing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Amadeus GDS and any relevant roles in air operations or ticketing. Use specific examples to demonstrate your skills in fares and ticketing.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the responsibilities listed. Mention your proficiency in Amadeus GDS and your ability to manage flight allocations.
Highlight Relevant Skills: In your application, emphasise your communication and time management skills, as well as your knowledge of scheduled airline contracts. These are key attributes for the Fares & Ticketing Executive position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the aviation industry.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Your Amadeus GDS Expertise
Make sure to highlight your proficiency with Amadeus GDS during the interview. Be prepared to discuss specific experiences where you successfully issued BSP tickets or managed flight allocations, as this will demonstrate your capability in handling the technical aspects of the role.
✨Demonstrate Your Communication Skills
Since building relationships with suppliers is key, showcase your excellent communication skills. Prepare examples of how you've effectively liaised with partners or clients in previous roles, as this will illustrate your ability to maintain strong professional relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions related to fare reissues, refunds, and handling flight schedule changes. Practise articulating your thought process and decision-making skills in these situations, as it will show your problem-solving abilities and understanding of the industry.
✨Research the Company and Its Offerings
Familiarise yourself with the tour operator's range of worldwide touring holidays. Understanding their offerings will not only help you answer questions more effectively but also allow you to ask insightful questions about their operations, demonstrating your genuine interest in the role.
