At a Glance
- Tasks: Support aftersales operations and manage client requests with precision.
- Company: Award-winning specialist tour operator based in North London.
- Benefits: Salary up to £28,000, fully remote work, 22 days holiday, and pension.
- Other info: Enjoy a flexible work schedule with opportunities for growth.
- Why this job: Join a dynamic team and make travel dreams come true for clients.
- Qualifications: Experience in the travel industry and strong organisational skills.
The predicted salary is between 28000 - 28000 £ per year.
Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £28,000 dependent on experience.
Travel Operations Executive responsibilities:
- Support aftersales operations for the reservations team
- Check bookings & documentation with complete accuracy
- Manage amendments including changes, cancellations and additions
- Handle client requests (seating, assistance, luggage etc.)
- Liaise with suppliers to confirm all arrangements
- Meet ticketing & payment deadlines
- Maintain quality control across costings, spelling and grammar
- Provide in resort support when required
Travel Operations Executive skills required:
- Travel industry experience (tour operator background ideal)
- Strong organisational skills and ability to manage your own workload
- High attention to detail
- Excellent written & verbal communication
- Exceptional customer service and a desire to exceed expectations
Additional information:
- Salary up to £28,000 dependent on experience
- Fully remote
- Monday-Friday (2 Saturdays per month on rotation with a day off in the week)
- 22 days holiday
- Pension
Travel Operations Executive in England employer: C&M Travel Recruitment
Join an award-winning specialist tour operator based in North London, where you can thrive in a fully remote role as a Travel Operations Executive. Enjoy a supportive work culture that prioritises employee growth, with opportunities for professional development and a generous benefits package including 22 days of holiday and a pension scheme. This is an excellent opportunity for those passionate about travel and customer service, looking to make a meaningful impact in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive in England
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work for tour operators. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing their unique selling points and recent achievements will help you stand out and show your genuine interest in the role.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Travel Operations Executive role. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Travel Operations Executive in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Travel Operations Executive role. Highlight your travel industry experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for travel and customer service. Tell us why you're excited about this role and how your background makes you the perfect fit for our client.
Show Off Your Attention to Detail:Since the role requires high attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate precision and want to see that reflected in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you brush up on the travel industry, especially if you have experience with tour operators. Familiarise yourself with common booking systems and processes, as well as any recent trends in travel. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Organisational Skills
As a Travel Operations Executive, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed your workload or handled complex bookings. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your organisational prowess.
✨Attention to Detail is Key
This role requires a high level of accuracy, so be ready to discuss how you ensure quality control in your work. Bring up specific instances where your attention to detail made a difference, whether it was catching an error in documentation or ensuring client requests were met perfectly.
✨Communicate Like a Pro
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview, showing that you’re engaged and eager to learn more about the company and its operations.
