At a Glance
- Tasks: Lead and manage multiple chalet properties, ensuring exceptional guest experiences.
- Company: Join a leading winter sports holiday operator in the stunning French Alps.
- Benefits: Seasonal contract, ski hire included, and contribution towards a lift pass.
- Other info: Visa support provided for UK passport holders; perfect for those looking to advance in hospitality.
- Why this job: Live and work in one of Europe's top ski destinations while developing your leadership skills.
- Qualifications: Previous ski season experience and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Chalet Resort Manager
We're recruiting for an experienced and customer focused Chalet Resort Manager to join a leading winter sports holiday operator in the French Alps.
This is a seasonal contract opportunity of approximately 5.5 to 6 months, offering the chance to lead a resort operation, manage a team of seasonal staff across multiple chalet properties and deliver exceptional guest experiences throughout the winter season.
Chalet Resort Manager – Role & Responsibilities
- Lead and manage the day to day operation of multiple chalet properties, ensuring consistently high standards are maintained.
- Oversee, motivate and develop a team of approximately 12-14 seasonal staff, creating a positive and productive working environment.
- Act as the primary in resort point of contact for guests, ensuring excellent customer service and resolving any escalated issues efficiently.
- Deliver high levels of guest satisfaction, driving positive feedback and repeat business.
- Conduct regular property inspections to ensure standards of cleanliness, presentation, inventory and maintenance are maintained.
- Manage staff recruitment support, onboarding, training, performance management and ongoing development throughout the season.
- Build strong working relationships with local suppliers, property owners and operational partners.
- Coordinate resort logistics, including guest arrivals, departures and transfer day operations.
- Ensure all health & safety procedures, legal requirements and company policies are followed.
- Monitor resort expenditure, control costs and manage weekly financial reporting and administration.
Chalet Resort Manager – Skills & Experience Required
- Previous ski season experience within chalet operations is essential.
- Experience managing all aspects of chalet operations and guest services.
- Proven leadership experience with the ability to motivate and develop teams.
- Strong customer service and problem-solving skills.
- Highly organised with excellent attention to detail.
- Confident communicator with strong verbal and written communication skills.
- Able to prioritise effectively and remain calm under pressure.
- Commercially aware with experience managing budgets and operational costs.
- Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
- French language skills would be advantageous but not essential.
Chalet Resort Manager – Additional Information
- Seasonal contract position for approximately 5.5 to 6 months during the winter ski season (to start in November)
- Ski hire included, plus a contribution towards a lift pass.
- Visa and work permits will be organised for UK passport holders, ensuring a smooth transition to working in France.
- Opportunity to live and work in one of Europe's most popular ski destinations.
- Suitable for experienced Chalet Managers, Resort Managers, Hospitality Managers or Senior Chalet Hosts looking to progress into a broader leadership role.
If you have the relevant chalet, or ski industry management experience and would like to find out more, please apply online or email your CV to .
Resort Manager in England employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Resort Manager in England
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like C&M Travel Recruitment are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Resort Manager in England
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at C&M Travel Recruitment.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with C&M Travel Recruitment. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
