At a Glance
- Tasks: Manage flight bookings, changes, and customer requests with precision.
- Company: Award-winning tour operator based in North London, fully remote.
- Benefits: Salary up to £35,000, 22 days holiday, and pension.
- Other info: Flexible work schedule with opportunities for career growth.
- Why this job: Join a dynamic team and enhance your travel industry skills.
- Qualifications: Experience in tour operations or airlines with advanced GDS skills.
The predicted salary is between 35000 - 35000 £ per year.
Our client is an award winning specialist tour operator based in North London. They are seeking a Flights and Ticketing Specialist to join their team. The role is fully remote and 5 days a week and comes with a salary of up to £35,000 dependent on experience.
Responsibilities:
- Handle post booking tasks — amendments, cancellations, schedule changes, customer requests
- Process flight changes, refunds, reissues and repricing
- Manage ticketing accuracy across PNRs, fare rules and documentation
- Work with airlines, consolidators, Aviate and direct connect platforms
- Support BSP processes including ADM awareness
Skills required:
- Tour operator / airline background
- Strong post booking experience
- Advanced Galileo GDS skills — PNR servicing, ticketing, refunds, reissues
- Aviate and BA NDC experience
- Airfare & ticketing knowledge including fare rule interpretation
- High accuracy, organisation and workload management
- Excellent communication and customer service
Additional information:
- Salary up to £35,000 dependent on experience
- Fully remote
- Monday-Friday (2 Saturdays per month on rotation with a day off in the week)
- 22 days holiday
- Pension
Flights and Ticketing Specialist in England employer: C&M Travel Recruitment
As an award-winning specialist tour operator based in North London, our client offers a fully remote working environment that promotes flexibility and work-life balance. Employees enjoy competitive salaries, generous holiday allowances, and a supportive culture that prioritises professional growth and development, making it an excellent choice for those seeking a rewarding career in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Flights and Ticketing Specialist in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with airlines or tour operators. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your advanced Galileo GDS skills and post booking experience. Make sure they know you're the Flights and Ticketing Specialist they've been searching for!
✨Tip Number 3
Prepare for interviews by brushing up on fare rules and ticketing accuracy. Be ready to discuss how you've handled tricky situations in the past, like cancellations or refunds. We want to see that you can keep your cool under pressure!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Flights and Ticketing Specialist in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the travel industry, especially any roles related to flights and ticketing. We want to see how your skills match up with what we're looking for!
Show Off Your Skills:When writing your cover letter, don’t hold back on showcasing your advanced Galileo GDS skills and post booking experience. We love seeing candidates who can demonstrate their expertise clearly.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your relevant experience without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of ticketing systems, especially Galileo GDS. Familiarise yourself with common fare rules and post-booking processes, as these will likely come up during the interview.
✨Show Off Your Experience
Be ready to discuss your previous roles in the travel industry. Highlight specific examples where you've handled amendments, cancellations, or customer requests. This will demonstrate your strong post-booking experience.
✨Communicate Clearly
Since excellent communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain complex ticketing scenarios, so being concise and clear will show you're a great fit for the team.
✨Ask Smart Questions
Prepare some insightful questions about the company and its operations. This shows your genuine interest in the role and helps you understand how you can contribute effectively to their team.
