At a Glance
- Tasks: Manage school travel bookings and provide expert advice to teachers and group leaders.
- Company: Leading specialist travel company focused on inspiring educational trips.
- Benefits: Competitive salary, uncapped commission, hybrid working, and great perks like discounted travel.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth and travel.
- Why this job: Make a real impact by creating unforgettable experiences for students and educators.
- Qualifications: Sales experience in educational travel and strong communication skills required.
The predicted salary is between 27000 - 30000 £ per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and educational trips to a wide range of destinations, carefully designed by experts with first hand product knowledge. They now have a vacancy for an Account Manager (School Travel Specialist) to manage a portfolio of schools to handle inbound enquiries and manage each trip from initial contact through to confirmation, delivering exceptional service and building long term relationships throughout.
Role & Responsibilities:
- Deal with inbound enquiries and manage reservations via phone, email and occasionally in person, providing expert destination advice and converting enquiries into confirmed bookings.
- Build strong relationships with teachers and group leaders, ensuring each school receives an exceptional experience and that trips maximise learning outside the classroom.
- Produce tailored trip proposals that meet curriculum needs, school priorities and commercial guidelines.
- Deliver destination or product presentations to schools, either in person or virtually, occasionally outside normal working hours.
- Provide cover on the emergency phone rota.
- Work collaboratively with internal colleagues to ensure workflow and service standards are consistently exceeded.
Skills & Experience Required:
- Proven sales experience within school / educational / student travel.
- Strong sales, influencing and objection handling skills with the ability to work within margin guidelines.
- Excellent organisational skills with the ability to prioritise a busy workload and manage multiple trips simultaneously.
- High level of accuracy, attention to detail and strong numerical ability.
- Excellent interpersonal and communication skills, with the ability to adapt tone and style to different audiences.
- Strong customer service focus with the ability to build longstanding relationships.
- Confident user of CRM/reservation systems and Microsoft Word, Excel and Outlook.
- A clean driving licence for school visits.
- Must be suitable to work with children and vulnerable adults; DBS check required.
Additional Information:
- Salary: £27k to £30k plus uncapped commission (OTE approx. £15k per annum).
- Hybrid working with 3 days per week in the office.
- Monday to Friday.
- Emergency phone rota: 2 to 3 times per year.
- Benefits include: discounted travel, health cash plan, subsidised gym membership, wellbeing initiatives, social events, birthday day off, increasing holiday allowance, and opportunities to travel to experience trips first hand.
Please apply for the position of Account Manager online or email your CV to (url removed).
Account Manager in Eastbourne employer: C&M Travel Recruitment
This leading specialist travel company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits such as discounted travel, health cash plans, and opportunities for personal development, employees are encouraged to thrive in their roles while enjoying the flexibility of hybrid working. The company's commitment to delivering inspiring educational trips ensures that every team member plays a vital role in creating meaningful experiences for schools, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and travel sectors. We all know that personal recommendations can make a huge difference, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the company and its offerings thoroughly. We want you to be able to discuss how your skills align with their mission of providing exceptional school trips. Show them you’re passionate about education and travel!
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your sales skills and ability to build relationships. We suggest role-playing common interview scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Account Manager in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your sales experience in the educational travel sector and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about school travel and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Customer Service Skills:Since building relationships is key, make sure to include examples of how you've provided exceptional service in previous roles. We want to know how you’ve gone above and beyond to create memorable experiences for clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you research the company and its offerings thoroughly. Understand their travel packages, destinations, and what makes them unique. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in the educational or travel sectors. Have specific examples ready that demonstrate your ability to handle objections and convert enquiries into bookings. This is crucial for an Account Manager role.
✨Build Rapport
Since this role involves building long-term relationships with teachers and group leaders, practice how you can establish rapport quickly. Think of ways to connect on a personal level, perhaps by sharing relevant experiences or insights about school trips.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills during the interview. You might be asked how you manage multiple trips simultaneously, so be ready to explain your methods for prioritising tasks and ensuring accuracy in your work.
