At a Glance
- Tasks: Manage school travel enquiries and provide exceptional service from start to finish.
- Company: Leading specialist travel company passionate about inspiring educational trips.
- Benefits: £30k salary plus commission, hybrid working, and generous staff benefits.
- Other info: Enjoy discounted travel, health plans, gym memberships, and social events.
- Why this job: Make a real impact on students' learning experiences through travel.
- Qualifications: Experience in travel sales or teaching geography/humanities required.
This leading specialist travel company is passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first-hand, in-depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.
Salary: £30k plus commission, hybrid working (2 days office based) and generous company benefits.
Role of School Travel Specialist:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination, specialising in geography or language trips.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion.
- Deliver destination/product presentations to schools in person and/or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
Experience required for School Travel Specialist:
- Proven travel sales experience preferably within tour operations/educational travel OR as a teacher of geography or humanities.
- Flexible approach with an ability to thrive in a busy, fast-paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate influencing and negotiating skills.
- Excellent spoken and written English.
- Practical experience using Microsoft Word, Excel and Outlook.
Additional Information for School Travel Specialist:
- Salary £30k plus commission or circa £2.5k to £3k p/a.
- Hybrid office/home based role, 2 days in the office.
- Monday to Friday 9 to 5.
- Out of hours phone cover on a rota basis - 2 to 3 times per year.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well-being initiatives & social events.
Please apply for the position of School Travel Specialist online or email your CV to (url removed).
School Travel Specialist in Dorking employer: C&M Travel Recruitment
As a leading specialist travel company, we pride ourselves on fostering a dynamic and supportive work environment that encourages personal and professional growth. Our hybrid working model allows for flexibility, while our generous benefits package, including discounted travel and wellness initiatives, ensures that our employees feel valued and motivated. Join us in creating inspiring educational experiences for schools, where your passion for travel can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Specialist in Dorking
✨Tip Number 1
Get to know the company inside out! Research their travel offerings and understand their mission. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in person, be ready to sell yourself just like you would sell a school trip. Highlight your relevant experience and how you can enhance their team.
✨Tip Number 3
Follow up after your initial contact. A quick email or call can keep you on their radar and shows your enthusiasm for the role. Just make sure to keep it friendly and professional!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace School Travel Specialist in Dorking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the School Travel Specialist role. Highlight any travel sales experience or teaching background, especially in geography or humanities, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about educational travel and how your previous experiences can help schools maximise their learning outside the classroom.
Show Off Your Communication Skills:Since this role involves a lot of interaction with teachers and schools, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and engaging – we want to see your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Destinations
Make sure you research the destinations that the company offers. Familiarise yourself with the educational aspects of these locations, especially if they relate to geography or language trips. This will not only impress your interviewers but also help you provide insightful advice during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience in detail. Think of specific examples where you successfully upsold a product or handled a challenging customer situation. Highlighting your ability to meet revenue targets will demonstrate that you understand the importance of sales in this role.
✨Practice Your Communication
Since this role involves a lot of interaction with schools and teachers, practice your communication skills. Be ready to showcase how you can convey information clearly and effectively, both verbally and in writing. You might even want to prepare a mock presentation about a destination to show off your presentation skills.
✨Demonstrate Your Customer Service Focus
Think of examples from your past experiences where you went above and beyond for a customer. This could be resolving an issue or providing exceptional service. The company values customer service highly, so showing that you share this passion will set you apart from other candidates.
