Customer services consultant - Required for this lovely niche travel company based in a great location in central Cambridge. They are looking for someone from a travel industry background to work either full or part time. Hybrid, salary up to £32,000 plus benefits.
- -Manage and amend customer bookings, i including special request and reservations changes
- -Respond promptly to customer enquiries by email and phone
- -Proactively manage customer requests and resolve issues when needed
- -Monitor and respond to customer reviews
- -Previous experience in a customer services role within the travel industry
- -Excellent written and verbal communication skills
- -Ideally fluent in either French or Dutch, but this is not essential
Additional information
- -They are happy to look at part time or full time
- -Hybrid
- -Benefits including pension, company laptop, 50% Discount on holidays
- -Between April and Nov, every two week you will need to cover between 3pm and 7pm on Saturdays, the 4 hours will be given back during the week
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Customer Service Specialist employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
